As Chevrolet brand and as company I will give a negative star rating if available
as a paradise Chevrolet helping to solve my 2017 Siverado problem I gave them 9
reason for this bad rating , you can check out the TWO cases I have with the NEW 2017 Silverado.
We apologize for the experience that you had at our service department We assure you that 100% customer satisfaction. As the Service Department we try to solve problems that many vehicles have and General Motors is the Manufacturer. We do our best with the product and technology given.
As always ev!ry one is very nice and helpful. I had my questions answered regarding possible need of new air filters after the Thomas fire. I am pleased with my visit every time. The waiting area is always clean and the chairs are comfortable even for me who has pain issues. I would not want to go any place but here! Thank you!
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Paradise Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
After an initially rude/curt experience with Octavio, Rose saw me and asked if she could help. She was wonderful and got me right in. She walked me over to Michael in sales so I could shop while I waited for service. Michael was attentive and helpful and showed me there 1500/2500 trucks. The service crew quickly knocked out my service and I was off.
Jeffrey, we sincerely appreciate your feedback. Each employee is a valued member of the Paradise Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was just checking to see about upgrading the stereo on my Equinox. Was checking out some trucks as I miss mine I have up last year for the Equinox and after some talking to sales, he tried to get my qualified for one. Sadly no luck but due to him trying to help me it gave me time to look around and I saw the Cruze and knew I had to have it. He made it possible and was able to even lower my interest rate and made me happy. Love the car.
Thank you for taking the time to share your feedback. We appreciate the time it took for you to give us this feedback. At Paradise Chevrolet, we value our customers and we look forward to seeing you on your next visit.
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Paradise Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.