551 Reviews Found
Confirmed Service Customer
My experience at my local GM Paradise Chevrolet dealership in Ventura California was most poor mediocre experience in last 43 years of having my 2011 Chevrolet Silverado Pick up truck and other serviced vehicles including my other GM Vehicles my local Ventura Chevrolet dealership .My contract service bill was $522.00. Service techs or someone in the service area scratched the painted surface edge area of my drivers side door. As well as several horizontal scratches on a painted wheel debris guard directly below the driver side door . At first of my discovery the service writer and the lead technicians and foreman denied they did the scratching which was covered with oil grime that would only come from a service bay area . I had to call the GM Paradise dealership service manager who responded on week later and agreed to meet . The service manager was courteous and polite with a good smile and attitude . And the service manager agreed to complete the repair as soon as possible . As of now the damage has not been corrected but will be done , and the replacement part for the several painted scratch is not available . And I do not know that if the surface will ever be the same . In the past I have received numerous comments on the well kept condition of my vehicle . Since I am the only driver of the the vehicle and I garage my vehicle 365 days a year and I only person that dose a hand wash and wax on the vehicle myself . So I am the ultimate persons for the condition of my vehicle and know the condition of my vehicle top to bottom . Thank you GM for reading my comments.
Julian R.
VENTURA
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Both Loann and Min have been very responsive and have helped me greatly in the buying process. I can do without so many emails from GM and Chevrolet, however.
Ronald H.
VENTURA
Business Response
Hi, thank you so much for the positive review! Thank you again for choosing Paradise Chevrolet and we hope to see you again.
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Confirmed Service Customer
Dropped off 2023 Colorado at 730 am,picked it up at 10.Rose was Amazing
Ruth A.
OXNARD
Business Response
Hi there, your satisfaction is our top priority. We look forward to your next visit! Take care!
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Confirmed Service Customer
Efficient and cost effective. Service tech was great
Robert W.
NEWBURY PARK
Business Response
Hi there, thank you; we appreciate your feedback! Thank you again for the great review!
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Confirmed Sales Customer
I liked the way Asael treated us no rushing and answering all my questions. And gave me alot of info on the features of the truck I really appreciate his help , also when closing during paper work the gentleman that help us made us feel very comfortable thank you to both
Jesus B.
OXNARD
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
This was one of the easiest vehicle purchases I've ever made. Scotty Luttenberger made the process easy and seamless, without any pressure. He was very accommodating when I wanted to work through several options, and at the end, he was able to deliver the perfect truck for me at a great price. I will definitely be back on my next purchase.
Alan T.
THOUSAND OAKS
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Paradise Chevrolet. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Really quick and efficient on my time spent at the dealership
Leendert Z.
PORT HUENEME
Business Response
Hi there, thank you so much for your positive comments about Paradise Chevrolet! We hope to see you soon!
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Confirmed Sales Customer
We ordered our truck from Scott Luttenberg. Scott did a great job explaining the options, ordering, keeping us informed and delivery of the truck.
Kenet R.
HUNTINGTON BEACH
Business Response
Congratulations on your new vehicle! We are able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We want all our clients to have a comfortable and stress-free experience with us and we are glad you found this to be the case during your visit. If you're ever in need of more help, please let us know!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Eddie at Paradise continues to deliver! Fixing all issues that come up with both my Chevy vehicles, explaining solutions clearly, keeping in contact and providing updates to timelines, and correcting billing issues.
Steven S.
VENTURA
Business Response
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
I was satisfied for the service that is done to my car . And the representative who helped me is professional and easy to understand. He did a great job.
Mary M.
OXNARD
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, we are so pleased you enjoyed your visit to Paradise Chevrolet! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
The visit was for my new trucks first oil change
Kip S.
VENTURA
Business Response
Kip Seymour, thanks again for taking the time to leave us this information about your recent visit. Thank you, and have a fantastic day!
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Confirmed Sales Customer
Joel is a good salesman and an excellent arbiter. He made the buying experience pleasant and efficient.
Stanley B.
SANTA BARBARA
Business Response
Hi there, thank you so much for your positive comments about Paradise Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
Very nice sales personel and very cooperative. It took many visits to make this sale and they never hanged their asttitude.
David S.
CAMARILLO
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope you have a great day!
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Confirmed Sales Customer
The process was very smooth from Sales to Finance.
Barry F.
SIMI VALLEY
Business Response
Hi, thank you for the high star rating! We hope you have a great day!