Confirmed Service Customer
First off Carlos was great. I brought my truck in for an oil change, tire rotation, and windshield wipers. When I picked it up the tires clearly were not rotated. My invoice did indicate that they were. It’s very frustrating to bring your vehicle in for a service, being told the service was completed and it clearly wasn’t. This isn’t my first bad experience with this service department either.
Tyler B.
VENTURA,
CA
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (805) 642-0111 so we can work towards a resolution. We look forward to hearing from you.
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