570 Reviews Found
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
Everyone was very helpful, courteous and professional.
Timothy G.
SOMIS
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hello, we're glad to hear you enjoyed your visit. Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Service advisor Rose was her usual efficient self at check in. She checked my vehicle service history to assure that all had been taken care of.
Albert O.
VENTURA
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We hope you have a great day!
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Confirmed Service Customer
Received conflicting and unacceptable information regarding Shuttle availability, Time it would take to complete my oil change and reason a car wash couldn���t be done on my visit for an oil change.
Ed S.
PT HUENEME
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Business Response
Thank you for choosing Paradise Chevrolet as your first choice for all your automotive needs! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Sales Customer
Scott Sr. Was very helpful with the purchase of our new vehicle.
Frank T.
FILLMORE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Im so comfortable bringing my car in because trust was already build for long long time, thank you to my regular service specialize Carlos Guzman and his team���.
Benedicto M.
OXNARD
Business Response
Hello, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Things were finally resolved after 6 months, involving exhausting emails & phone calls to almost no avail. Operations Manager arranged for a free loaner to do an anticipated 1 day job, & had most issues on the prearranged work ticket. It turned into an entire week without receiving a phone call until vehicle was physically ready to be picked up 7 days later; which the same Service Advisor blamed dealership phone system, just like emails previously. After all the associated headaches to get this resolved for a half of year, it���s finally done. However, tailgate still occasionally squeeks & appears to still need a slight more adjustment as it drops faster than before the problem originally started. Also, one of my valve caps was not reinstalled after they added air & the Service Advisor was supposed to call me back the last 3 days after checking with the technician. Overall, good service.
Stephen L.
CAMARILLO
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
I had a 9:30 appt.for an oil change. I showed up at 9:05. I did not get signed in until a little after 10:00. and did not leave until 1:30. It should not take that long. It seems you know how to make an an appt. you just don't know to keep one.
Larry N.
VENTURA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Rose did an amazing job explaining to us about with our rundown vehicle and guiding us towards Rob, who then paid attention to our needs and listened to what we not only needed but wanted- Thank you
Janet B.
OJAI
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Paradise Chevrolet is the best dealership. All the employees are really friendly and they help out a lot.
April W.
SANTA PAULA
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Confirmed Service Customer
Rose is thorough and helps schedule me to accommodate my schedule which is very important to me. She is a perfect representative.
Stanley Y.
VENTURA
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Does not appear that tires were rotated. Tire pressure is low on all tires. Long wait to get checked in
Paul G.
FILLMORE
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Sales Customer
Obrien and Amanda were very friendly and polite. Not pushy or aggressive which I appreciated. Thank you
Derek R.
CAMARILLO
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi there, your satisfaction is our top priority. We hope you have a great day!