Confirmed Service Customer
The positives were it was easy to make an appointment online and to check in when I arrived. I told the advisor, Erica, that I had a slow leak in one of the tires that was going to be rotated, and if they could check it out. The tires rotated and no one talk to me about my tire. No one talk to me about anything regarding the oil change fluid levels or condition of my car. The speaker called me in to pay and I did and I left. This is typical of what I experience most times. The service is perfunctory and efficient, but there is nothing that would make me come back for other services. There is competition for repairs and service and paradise does not compare to what is available. I only take it to Paradise for oil change and tire rotation because it is convenient for me.
Joan S.
VENTURA,
CA
Business Response
We appreciate your feedback and your patronage. Our focus on customer satisfaction is unwavering, and we'll be examining your feedback with our team. Should you wish to talk more about your experience, please reach out to us. Thank you.
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