Confirmed Service Customer
I had a 1:00 appt.for an oil change. I did not get out untill 4:00. It seems they know how to make the appt. but don't know how to keep it. An oil change should take 45 min. to maybe an hour.
Larry N.
VENTURA,
CA
Business Response
Your feedback and your business are highly valued. We take customer satisfaction very seriously and we'll be reviewing your feedback closely with our team. Feel free to contact us if you want to discuss your experience in further detail. Thank you.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Always a pleasure working with Carlos, he keeps me updated on the progress of the work being performed and always willing to help. Seems like a real d...
Confirmed Service Customer
Been going there for years, 3 trucks later. Thanks to the new service team member, Erika. Helpful, timely. Shuttle service back and forth.
Confirmed Service Customer
The employees were very nice and courteous, all our questions were answered to our satisfaction.