Confirmed Sales Customer
The experience was good. Paper work was easy. The only issue is I wanted to get accessories like a roll cover for the bed and some black emblems. But they had nothing in stock both near by dealership had item in stock but not this location. When I the sale associate why doesn't your dealership ship so up on thebgm parts store so I can order item and get them installed. He said the they took it off because people were order the wrong parts and not picking them up so they stop doing that. The last issue was the lost my second truck key. They couldn't fined it for the test drive they called my back after I left saying the found it. Then we get through all the paper work then tell me that was the extra key they found they didn't fine the original key. They said they would fix it but I don't just want an extra key made. I would want all new keys made and all older key fobs deactivated and honestly the actual metal key receptacle removed and replaced with new one due to all the theft of new vehicles. Because some has a key to my brand new truck...
Bryan E.
OXNARD,
CA
![2024 Chevrolet Silverado 2500 HD 2GC4YME70R1175843](https://inv.assets.ansira.net/evox/color_0640_032/53341/53341_cc0640_032_5IR.jpg)
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review!
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