609 Reviews Found
Confirmed Service Customer
The positives were it was easy to make an appointment online and to check in when I arrived. I told the advisor, Erica, that I had a slow leak in one of the tires that was going to be rotated, and if they could check it out. The tires rotated and no one talk to me about my tire. No one talk to me about anything regarding the oil change fluid levels or condition of my car. The speaker called me in to pay and I did and I left. This is typical of what I experience most times. The service is perfunctory and efficient, but there is nothing that would make me come back for other services. There is competition for repairs and service and paradise does not compare to what is available. I only take it to Paradise for oil change and tire rotation because it is convenient for me.
Joan S.
VENTURA
Business Response
We appreciate your feedback and your patronage. Our focus on customer satisfaction is unwavering, and we'll be examining your feedback with our team. Should you wish to talk more about your experience, please reach out to us. Thank you.
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paradise Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
my pick up was serviced and done and finished by the promised time. The requested service was to flush and change the automatic trans fluid. My question is: why did they reset the engine oil change indicator? I depend on that to know when to bring it back in and have the oil and filter changed.
James V.
OJAI
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Octavio listened to our issue with our GMC Sierra truck and luckily repairs were covered under our GMC extented warranty which Octavio already had on his computer. No hassle.
Louise R.
OXNARD
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Paradise Chevrolet. We hope to be of service to you again in the future. Best wishes, Paradise Chevrolet
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Confirmed Service Customer
Great service in the body repair department. Professional, efficient and good about communicating with regular progress reports. Thank you Alex!
Kathleen G.
VENTURA
Business Response
We're glad everything was completed quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
Dan Williams was great! Super helpful and friendly, without being pushy. He even put up with my call on his day off asking questions about the Bolt.
Christopher T.
OXNARD
Business Response
Hello, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Paradise Chevrolet
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Confirmed Sales Customer
Our sales rep Tony Solis was superb! He worked with with us to get the best pricing and payment options. I felt at ease working with Tony.
Herman S.
OXNARD
Business Response
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
My new truck still stinks like sweat fro the mechanic that worked on it
Edward Z.
OXNARD
Business Response
Your feedback and your business are highly valued. We take customer satisfaction very seriously and we'll be reviewing your feedback closely with our team. Feel free to contact us if you want to discuss your experience in further detail. Thank you.
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Confirmed Service Customer
Professional, Knowledgeable and efficient In a timely manner. Great Job ! Thanks
Paul N.
PORT HUENEME
Business Response
Hi, thanks for your praise and kind comments about our team. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
Hi there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please contact us at (805) 642-0111 so we can work with you to make this right.
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Confirmed Service Customer
The young lady Erica was very nice and friendly
Rigoberto R.
NEWBURY PARK
Business Response
We're glad to hear you found our staff friendly and nice! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Loann & Adam are great. Loann was communicative the entire buying process and she made it easy for us.
Ruby C.
THOUSAND OAKS
Business Response
Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Business Response
Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
It is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're more than happy to help!
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Business Response
Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
I was asked if I needed help immediately. Eddie was my service person and he was great. Angelica shuttle driver--delightful
Katharine S.
CAMARILLO
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Scott Luttenberger is very easy to deal with. Hassle free purchase!
Jeffrey L.
THOUSAND OAKS
Business Response
We want all our clients to have a comfortable and stress-free experience with us and we are glad you found this to be the case during your visit. If you're ever in need of more help, please let us know!
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Business Response
Thank you for letting us know about your recent visit to Paradise Chevrolet. We would like the opportunity to address your concerns. Please reach out to us directly at (805) 642-0111 when you have a chance. Thank you, and we look forward to hearing from you.