Rob was an incredibly helpful salesman, texted me (which I prefer) what Bolts were on lot, on the way as well as photos of colors etc. We knew exactly what we wanted and Rob delivered. Total pro, beautiful human touch, thought of everything we’d need to know (not using brake on surface streets to recharge car) and more. I grabbed his card as we passed through home to Santa Monica because I felt he was trustworthy. Highly recommend him to anyone looking for a Chevy. Best experience of buying a car ever because of Rob and we love the car.
I got my appointment on the site listed on a promotional email and when I arrived the staff had no record but Rose bent over backwards to get my service. She really on a scale of 10 gave me a 12 level assistance
Dealership was friendly, our sales person Loann was on time for our appointment, the deal was exactly as negotiated on the phone, and the finance person was escelent as well. Wish all my buying experiences were like this one!
It was Great Experience from beginning to end(drove off lot in NEW Car). Started Online, Loann was quick to respond, friendly & provide a quick personalize video of what was on lot. I came to Paradise next day. There were 2 other cars I was interested but decided to start w/ Chevy & never left. I was introduced to Noah as he was new to the Paradise Sale Team. Loann stayed thru enitire process! Jake Loes put together the actual DEAL together & he is GREAT. We were able to get the car we wanted!!!! Everyone was easy to talk to, helpful & no pressure. Most enjoyable car purchase ever!!!! We will be back & tell Friends & Family. Go to PARADISE in Ventura.
Problem with charging system was not diagnosed until the second day due to the specialist(s) being 'backed up'. Problem was nearly depleted cooling reservoir, now filled. Held over a third day to verify no leak. No leak found. Disappointed that coolant level was not addressed on prior visits to Paradise over last 3+ years. Especially disappointed that several other reservoirs holding the same coolant were not topped off. Will do so on my own. Cost seemed fair.