564 Reviews Found
Confirmed Sales Customer
Enjoyed the help by Adam whop spent a lot of time keeping me up to date on the Corvette 2023 Z06s coming in n out of your dealership. Was happy with the price manager sold vehicle to me for as this is a high demand vehicle.
Derek C.
CAMARILLO
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
After paying $100 for routine service I got in my car and noticed my % oil indicator was not reset and my tire pressure on 3 tires was the same (low) when I dropped off. I pulled around and this gentleman helped me and put air in my 3 tires and reset my oil. My point is this should have been done before they called me to pick up.
Darla G.
VENTURA
Business Response
We are not pleased to hear of the incident you've described in this review. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Service Customer
Carlos was great... I would never take my car anywhere else, but to him wherever he goes I will go
Yanhui X.
VENTURA
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
From start to finish the car buying process was fair and low-pressure. I've bought several new cars in my life and this one was by far the most pleasant. Every person was thoroughly pleasant and easy to work with. I have already recommended Paradise to people I know who are shopping for a new car.
Michael G.
VALLEY VILLAGE
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Confirmed Sales Customer
Quickest easiest transaction I have ever done at a dealership thanks to Jake!!
Christian L.
OJAI
Business Response
It is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Everyone helped out. I wanted a specific color EUV that was not immediately available. It only took a few days to find it and there were no extra charges. No time was wasted and everything moved right along. There were no efforts to upsale me but any questions I had were honestly answered. This was the first new car for me since the Harry Bridges dock strike over 50 years ago when I was able to get a new Camaro.
Fleet R.
SIMI VALLEY
Business Response
Congratulations on your new vehicle! It's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes!
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Business Response
We appreciate your positive review about your recent experience with us! Thank you again for choosing Paradise Chevrolet and we hope to see you again.
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Confirmed Service Customer
The service is good my chevi Silverado has his record there is But this time the agent had no communication with me. I called him to find out about my truck and he never answered.
Raymundo M.
MOORPARK
Business Response
We are not pleased to hear of the incident you've described in this review. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Service Customer
Excellent and quality service. The whole service team are great very professional.
Robert A.
OXNARD
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
It was great working with Tony! He was so helpful and patient with us, we will definitely come back to him next time around.
Jose G.
SANTA BARBARA
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!
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Confirmed Service Customer
I dropped off my Tahoe for service. I pulled up to a lane and had to wait for a service manager. There were other service managers available, but nobody offered to help in any way. There were people standing around. After I spoke to the service manager, I had to carry my kids car seat and a couple of bags. Nobody offered shuttle service or to assist in any way. In fact, another customer got out of her car and offered to help me while staff was by standing. Lastly, nobody had called to tell me my vehicle was done. I dropped my vehicle off at 915am and requested to pick up at 1:00pm so that I could pick up my kids from school. I was only getting the 52k inspection with oil change and tire rotation. I had to call and request an update. I am hoping the maintenance was done correctly, but customer service was less than poor. Simple pleasantries go a long way. As it stands, I will probably take my service elsewhere even if it costs more.
Alyssa M.
VENTURA
Business Response
Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you.
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Confirmed Service Customer
Rose is the best…the reason I keep coming back!
Jarod R.
CAMARILLO
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Paradise Chevrolet. We're looking forward to your next visit with us!
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Confirmed Service Customer
Great. I was able to drop my truck off the night before and they had it done on time!
Tony J.
CARPINTERIA
Business Response
Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
Great friendly staff. Made a great deal on our dream vehicle. More importantly buying process was easy and had our vehicle delivered to our home.
Albemar E.
LOS ANGELES
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We can't wait to see you again, have a great day.
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Business Response
We're glad to hear you found our staff knowledgeable! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Service for a few upgrades was done well and quicker than anticipated. Thanks, Mark
Mark W.
CAMARILLO
Business Response
It is great to hear everything was done quickly and to your satisfaction! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Service Customer
My car was in your shop for 6 months waiting for an engine. When I picked it up it was shaking when it idled. Rose drove it around the block and it seemed better but I am concerned that no one test drove it before I picked it up. One of my low tire indicator is also not working anymore. This was not a problem 6 months ago, when I left it with you. It was mentioned when I picked it up but I am wondering why it was not fixed before I picked it up. I patiently waited for my car for 6 month. Good customer service would have made sure everything was working, and gone above and beyond to make things right nice I had to wait so long. The exterior of my car was washed but I would have rather had everything working- a car wash is something I can do on my own.
Shannon R.
VENTURA
Business Response
Open lines of communication with our customers are critical in improving our customer service, and we would like to learn more about your experience. Please contact our team at your earliest convenience so that we can work together to come to an understanding. We look forward to hearing from you.
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Confirmed Sales Customer
Scott Luttrell Jr was awesome. Made my experience super smooth. Would definitely make the 6 hour drive down to purchase another vehicle.
Scott C.
MODESTO
Business Response
Wow, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes!
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Confirmed Service Customer
Octavio P. was very helpful and got the work done quickly
Steven B.
CAMARILLO
Business Response
We're glad to hear you found our staff helpful and it is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Service Customer
I am annoyed with suggestive selling of unnecessary products (oil additive).. I felt lied to about a malfunction that was corrected by watching a YouTube video.
Aric B.
THOUSAND OAKS
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.