574 Reviews Found
Confirmed Service Customer
The repair was very expensive. It required I leave my car for a day wait period due to only one EV mechanic. After 1700 repair for an AC hose the least you could have done was a full charge on the vehicle and a car wash.
Chris M.
VENTURA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Confirmed Service Customer
Carlos is the best service advisor. I trust his vehicle maintenance suggestions. I appreciate his professionalism.
Mel P.
OXNARD
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Amazing! Edward Cerda in Paradise Chevrolet Ventura, CA is patient and hel
Genecis V.
OXNARD
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I had April as an employee who was a wonderful help on 10/17/24. She works in the Service department. She gets a 5/5! She has a hug smile, great attitude and willingness to answer/ take care of any issues. Keep up the great work April. However I would like to bring up an issue that doesn���t involve service technicians, but your management and sales department. I bought my Chevy Colorado in one full payment. I paid for the side steps as an add on to my purchase at time of purchase. I had reached out several times with 0 information on this item I paid over $1,000 for. I was told I could get them in 2 weeks in June, and I purchased the Truck in February. I told the salesman no I want my money back that I gave to you. I went there on 10/17 to be told they���d call me tomorrow between 10:30-11:00. 10/18 I never received a phone call. My Grandpa and I went to Paradise Chevrolet for my money back. We waited over an hour to get my money 8 months later. I���ll never purchase anything from Paradise Chevrolet again, and probably Chevrolet. Being treated like a child for items I already paid for is absolutely ridiculous.
Dirk L.
VENTURA
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!
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Confirmed Service Customer
Service was timely from the initial phone call to completion of the work.
Kell H.
VENTURA
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
Nice hassle free process scotty real down to earth.
Randy G.
OXNARD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Paradise Chevrolet and we hope to see you again soon! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Efficient and professional service advisor and mechanic.
Charles W.
OXNARD
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Hi, thanks for taking the time to leave a review.
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Confirmed Sales Customer
O���Brian was great to work with and made the purchasing experience easy. The communication was quick and effective which aided in a successful transaction.
Jason M.
ORCUTT
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. We're looking forward to your next visit with us!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
My visit involved warranty work resulting from prior work done by Paradise a few months ago. When I called to raise the warranty issue, the rep openly acknowledged that the work was covered under the warranty. She scheduled an appointment promptly. The warrant work was done promptly. And I was without the car for less than 24 hours. Kudos.
Robert G.
VENTURA
Business Response
Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Paradise always makes buying a car an easy and stress free process!
Alice F.
CAMARILLO
Business Response
Hi, we are so pleased you enjoyed your visit to Paradise Chevrolet! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
Fast, efficient, car was even washed. I will be back.
Charles R.
CAMARILLO
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Confirmed Service Customer
My father���s Driver side rearview mirror had been broken off going through a car wash. Chevrolet no longer makes this type of mirror. Fernando from Paradise Chevrolet Auto body shop was able to find the part by doing a nationwide search. The work was done promptly and for the most reasonable price! I���ll always recommend my family & friends for all of their auto needs. The next car I purchase will be from Paradise Chevrolet. I���m extremely grateful with Fernando and Paradise Chevrolet���s customer service!
Josephine E.
VENTURA
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
I had a nine o���clock appointment. Check in was very crowded. I was ten minutes early. Didn���t get checked in until 9:25. In short, check in was a mess. After that everything went well. I had some questions about some of the functions on the computer and the technician helped me.
Gordon B.
SANTA PAULA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
No one went over the details when I checked out. Given the keys and wasn���t told about the service that was done by the advisor. They left?
Ryan R.
CAMARILLO
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Confirmed Service Customer
very knowledgeable and very easy to speak with
Jerry A.
CAMARILLO
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
Ian brought me in when I showed up early, got all the paperwork sorted quickly and I was in my way. Easy !!
Bridget W.
VENTURA
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!