Our Reviews
Larry N|2021 Chevrolet Colorado
Confirmed Service Customer
5/9/2025
I always take my truck to Paradise Chevrolet. The service there is great. Rose who works in the service dept. is just the best. She is so nice and hard working. I always ask for her.
5/10/2025
We want all our clients to have a comfortable and stress-free experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
VENTURA, CA
Hazel G|2021 Chevrolet Trailblazer
Confirmed Service Customer
5/11/2025
Prompt professional service!
5/12/2025
Thanks a ton! Prompt and professional is our promise—and we’re happy to have delivered on it. We’ll be right here whenever you need us, ready to go the extra mile!
OXNARD, CA
Fernando M|2024 Chevrolet Equinox
Confirmed Service Customer
5/12/2025
Carlos made it very simple and quickly to get my car oil change done.
5/13/2025
Thanks for the shoutout to Carlos! We love making things simple and speedy when it comes to service—your time matters, and we’re glad we could get you back on the road quickly and confidently.
OXNARD, CA
Edward M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/15/2025
Erica was kind thorough and professional, my vehicle was serviced in a timely manner and was returned clean. Thank you all for your help
5/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
OXNARD, CA
Maria R|2026 Chevrolet Equinox
Confirmed Sales Customer
5/15/2025
After going to other dealerships and only being shown their pre owned i was glad to come here
ROBERT LAMBERT
5/16/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
OXNARD, CA
Gagik M|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
5/16/2025
Initially I asked you to add GAP Insurance, but the car was delivered without it.
GEORGE BURHOE
5/19/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
GLENDALE, CA
Andrew B|2018 Chevrolet Suburban
Confirmed Service Customer
5/19/2025
Great and friendly service
5/21/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
VENTURA, CA
Theron S|2025 GMC Sierra 1500
Confirmed Service Customer
5/20/2025
My agent was friendly and helpful. Vehicle was done
5/22/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
TEHACHAPI, CA
Heather W|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/21/2025
Eddie was a wonderful salesman. He took the time to answer our questions, and he valued our opinion.
EDWARD RICE
5/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
VENTURA, CA
Richard C|2025 Chevrolet Blazer
Confirmed Sales Customer
5/9/2025
was very pleased with my sales person, i feel that this dealership went above and beyond. answered all questions and kept me informed. even followed up with after the sale.
ASAEL MENDEZ
5/9/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paradise Chevrolet! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PALMDALE, CA
Daniel R|2004 Chevrolet Silverado 1500
Confirmed Service Customer
5/10/2025
Your dealership is great, and Rose is amazing.
5/11/2025
We're thrilled you think so highly of our dealership—and we couldn’t agree more about Rose! Her energy and dedication are truly something special. May every visit feel as seamless and welcoming as the first time you walked through our doors!
CAMARILLO, CA
Christopher H|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/13/2025
Easy
5/14/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SANTA CLARITA, CA
Richard D|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/13/2025
They made it easy to buy a new vehicle
OBRIAN FLORES
5/14/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
OXNARD, CA
Marc L|2024 Chevrolet Trax
Confirmed Service Customer
5/15/2025
I had a good experience. It was quick and easy.
5/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
PORT HUENEME, CA
Hector R|2025 Chevrolet Blazer
Confirmed Sales Customer
5/15/2025
Very informative staff. Whole process handled professionally and in a timely manner
JORGE SOLIS
5/16/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
OXNARD, CA
Joel N|2020 Chevrolet Colorado
Confirmed Service Customer
5/16/2025
Arrived a bit early and was taken care of right away. Oil and Tire rotation took less than an hour.
5/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CAMARILLO, CA
Jeremy W|2024 Chevrolet Silverado EV
Confirmed Sales Customer
5/17/2025
It was quick and informative.
DANIEL WILLIAMS
5/18/2025
Quick and informative is the perfect combo — thank you for the great feedback! We aim to keep things efficient without missing a beat. Come back anytime — we’ll be ready with more answers and even faster service!
VENTURA, CA
Travis H|2025 Chevrolet Traverse
Confirmed Sales Customer
5/21/2025
Salesman was very knowledgeable
EDWARD CERDA
5/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LANCASTER, CA
April W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/21/2025
Always top shelf service 🌟
5/23/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SANTA PAULA, CA
Alexander C|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/21/2025
Carlos in the service department is absolutely awesome. He took care of my service needs and got me out in a timely manner. Nick, your service tech did a great job on my truck as well. A big thank you to both of them. 👍
5/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
OJAI, CA
Andre M|2013 Chevrolet Camaro
Confirmed Service Customer
5/21/2025
Rose is awesome!!!
5/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAMARILLO, CA
Russell H|2006 Chevrolet Suburban
Confirmed Service Customer
5/24/2025
Went in for an oil change and waited with my car ready for 30 extra minutes without a receipt and waiting then I leave and find out my coolant heater hose was broken I have mixed feelings about Paradise Chevrolet of Ventura ca
5/26/2025
Thank you for the feedback, Russell. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
VENTURA, CA
Marc P|2022 Chevrolet Bolt EUV
Confirmed Service Customer
5/24/2025
It was fine
5/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CAMARILLO, CA
John P|2024 Chevrolet Trax
Confirmed Service Customer
5/24/2025
Everything you did was per factory. Little bit more of a car 🚗 wash.
5/26/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
VENTURA, CA
Roberta R|2018 Chevrolet Equinox
Confirmed Service Customer
5/26/2025
Never have an issue I was able to get an appointment right away everything went well
5/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CAMARILLO, CA
Howard B|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/26/2025
Great customer service. Efficient Your dealership and customer service made buying a new vehicle easy and enjoyable. Thanks to all of you
ISAAC AGUILERA
5/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MOORPARK, CA
Gerald B|2023 Chevrolet Bolt EUV
Confirmed Service Customer
5/26/2025
April Waldman is great
5/28/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
OXNARD, CA
Mark W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/28/2025
Carlos and the team completed my service request in record time! Shuttle service was excellent as well. Thanks again, Mark
5/30/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAMARILLO, CA
Karen L|2025 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
Terrific, as always! Diagnosed problem quickly, ordered part, installed new part. Problem resolved!
5/30/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
CAMARILLO, CA
Sharon G|2026 Chevrolet Equinox
Confirmed Sales Customer
5/28/2025
My experience at Paradise Chevrolet was great. My salesman, Edward Cerda was amazing! He was so knowledgeable and professional. Finance manager, Minh Hoang was also great. I definitely highly recommend them both.
EDWARD CERDA
5/30/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
NEWBURY PARK, CA
Jonathan A|2017 Chevrolet Traverse
Confirmed Service Customer
5/29/2025
everything was great! I normally deal with Ericka Sanchez because she provides world class service. This time I dealt with a gentleman who i dont remember his name. However, I bring my personal vehicle and company vehicles here solely because of the service Ericka provides and the experience at the dealership.
5/31/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Paradise Chevrolet - Service!
OXNARD, CA
Franklin P|2015 Chevrolet Colorado
Confirmed Service Customer
5/29/2025
Carlos and his team continue to be amazing. They have always been clear, direct, and honest with me which makes the experience of caring for my truck feel easy.
5/31/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LOS ANGELES, CA
Eric C|2025 Chevrolet Traverse
Confirmed Sales Customer
5/30/2025
Little pressure, friendly service
OMAR ZARAGOZA
5/31/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
FILLMORE, CA
Kim M|2022 Chevrolet Silverado Medium Duty
Confirmed Service Customer
5/30/2025
The service was fast and the service writer was great.
5/31/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
NEWBURY PARK, CA
Richard J|2020 Chevrolet Equinox
Confirmed Service Customer
6/2/2025
Always a pleasure no issues
6/3/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
FILLMORE, CA
James V|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/22/2025
The people at the dealership are always very friendly, and helpful. I am always satisfied withe work they do.
5/23/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
OJAI, CA
Jeremy P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/28/2025
Everyone was polite and courteous.
5/30/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
OJAI, CA
Gerard F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/28/2025
April was was right there as I pulled up took care of everything was wonderful to work with 🙏🏼
5/30/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
VENTURA, CA
Julian R|2011 Chevrolet Silverado
Confirmed Service Customer
5/29/2025
I had a good experience with all the staff and my service writer at Paradise Chevrolet,. Except for a repeat issue that happened again similarly on my last visit. On my last visit previously a service worker did not pay attention and chipped off a small portion of paint on my driver side door. And on this last visit, the mechanic servicing under the hood of my pick up truck again chipped off a small portion of paint. I need paint surface where the work was performed. I’ve owned my Silverado 1500 pick up truck since it was brand new and I’ve only been the sole person to drive the truck so I know where every Nick from road debris has impacted the front of my truck and I am the only one that has washed my truck top to bottom and I know every inch of my truck. The staff at Paradise Chevrolet, are great and fantastic, but who’s ever performing their work tasks are careless. But not all our careless it’s just been my luck. I take very good care of my Chevrolet, Truck and I. have received comments from past staff and service riders at Paradise Chevrolet, with the past 15 years how well I take care of my truck. I’m not sure about having my vehicle serviced again at Paradise because of careless mechanics good but I would not be happy with losing the friendship from the staff at Paradise Chevrolet,
5/30/2025
Our team has acknowledged this review.
VENTURA, CA
Mark H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/10/2025
Always taken good care of and your staff is very friendly
6/12/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
OXNARD, CA
Sonya V|2019 Chevrolet Traverse
Confirmed Service Customer
6/10/2025
Took care of our vehicle in a timely manner
6/12/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
VENTURA, CA
Phillip G|2019 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
Gilbert was professional and efficient. My complimentary car wash was even nice
6/12/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
OXNARD, CA
Richard G|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
6/3/2025
I bought a 2025 zo6. Rob Lambert greeted us when we arrived at the dealership. Rob is a great guy. He took the time to show us the different corvettes and answered the many questions we had. When I buy another corvette it will be through him.
ROBERT LAMBERT
6/4/2025
Congratulations on your 2025 Z06—what a spectacular choice! Rob will be honored to hear that his patience and Corvette expertise made such a strong impression. When you’re ready for your next one, we’ll be here to make it just as unforgettable!
REDONDO BEACH, CA
Isael M|2018 Chevrolet Camaro
Confirmed Service Customer
6/3/2025
Friendly and helpful
6/4/2025
Thank you! Friendly and helpful is exactly the energy we aim to bring every day. Whether it’s your first visit or your fiftieth, we’re here to make it great!
OXNARD, CA
Leonardo T|2023 Chevrolet Traverse
Confirmed Service Customer
6/4/2025
Took my 2023 traverse on a sound when u break, though they fixed the issue but it is still making that sound.
6/5/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
OXNARD, CA
Catherine S|2006 Chevrolet Cobalt
Confirmed Service Customer
6/11/2025
My car would stop as I was driving. I brought my car in and was told what was wrong with it. My car was fixed the next day. The whole process was quick.
6/12/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
THOUSAND OAKS, CA
Colin R|2018 Chevrolet Colorado
Confirmed Service Customer
6/15/2025
I’ve been taking my Colorado duramax here for years. The notification for “poor def quality” came up so took it in. It’s my daily driver and I only put high quality def in it. The code came up as one of the sensors went bad, easy fix said the first guy that helped me. I got passed off to another customer service guy who insisted the entire def system needed to be replaced for $4k+ plus and refused to just change the sensors and see how the truck responds. I said no and had two other separate mechanics look at it and both independently said just the sensor needed to be replaced, which is obviously a MUCH cheaper repair and truck is now running great with no issues. It was upsetting and frustrating to say the least to waste the time and money for “ diagnosing” to be lied to and attempting to upsell me a huge repair that wasn’t needed. Will not be bringing my vehicle back here again.
6/17/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CAMARILLO, CA
Mark B|2021 Chevrolet Tahoe
Confirmed Service Customer
6/17/2025
Very professional. The work was done in the time promised.
6/18/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SANTA BARBARA, CA
Luz M|2016 Chevrolet Impala
Confirmed Service Customer
6/12/2025
Wrong diagnosis
6/13/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
OXNARD, CA
Ethan G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/17/2025
Carlos is great friendly and gets the job
6/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
VENTURA, CA
Francine F|2025 Chevrolet Blazer EV
Confirmed Sales Customer
6/18/2025
Rob was amazing
ROBERT LAMBERT
6/19/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
OXNARD, CA
Charles R|2021 Chevrolet Equinox
Confirmed Service Customer
6/19/2025
good job
6/20/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
VENTURA, CA
David W|2016 Chevrolet Traverse
Confirmed Service Customer
6/23/2025
Gilbert was my service representative and provided excellent support for my service needs.
6/24/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
OXNARD, CA
Shelby S|2025 Chevrolet Traverse
Confirmed Sales Customer
6/24/2025
Great experience—everything was quick and easy!
DANIEL WILLIAMS
6/25/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
VENTURA, CA
Jason G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/24/2025
Been talking to rob for a few months always so willing to walk around with me showing what’s available and answering all my questions. He was a very straight shooter and very easy to talk to. I’ve bought maybe half a dozen cars in the past and never went back to a dealership twice to rebuy a car , but I will this time . Very helpful and never seemed pushy at all .
ROBERT LAMBERT
6/25/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Paradise Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
VENTURA, CA
Heymar H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/24/2025
It was good 👍🏽
CRUZ MENDEZ
6/25/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Paradise Chevrolet and we hope to see you again soon!
SANTA BARBARA, CA
Delfino N|2023 Chevrolet Blazer
Confirmed Service Customer
6/25/2025
3 hour oil change, way too long. Need better system
6/26/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CAMARILLO, CA
Carl S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/17/2025
sales person rob (s538814) was the best. i got great service from him
ROBERT LAMBERT
6/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great da
VENTURA, CA
Tipphany T|2023 Chevrolet Bolt EUV
Confirmed Service Customer
6/17/2025
Gilbert Lopez is great, I trust him with my service needs completely. He was kind and gave me an accurate wait time.
6/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
VENTURA, CA
Paul C|2024 Chevrolet Colorado
Confirmed Service Customer
6/18/2025
I thought the dealership dish an excellent job on my recent visit
6/19/2025
Thank you for your kind words! We’re glad to hear you had a great experience and truly appreciate your support. We look forward to serving you again!
OXNARD, CA
David H|2023 Chevrolet Corvette
Confirmed Service Customer
6/19/2025
Great service center. Very prompt. The best service advisor in Rose
6/20/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
VENTURA, CA
Mark H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/19/2025
April and staff are always very friendly and helpful and professional.
6/20/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
OXNARD, CA
Ryan R|2023 Chevrolet Equinox
Confirmed Service Customer
6/20/2025
Rose was very helpful and friendly
6/21/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAMARILLO, CA
Ivan T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/22/2025
Great service
6/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PORT HUENEME, CA
James G|2022 Chevrolet Tahoe
Confirmed Service Customer
6/23/2025
Just picking up my car after recall review was conducted. Car was brought out quickly - no issues
6/24/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Paradise Chevrolet and we hope to see you again soon!
NEWBURY PARK, CA
Michael N|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/24/2025
Service provider did a outstanding job
6/25/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Paradise Chevrolet and we hope to see you again soon!
OXNARD, CA
Maria L|2025 Chevrolet Trax
Confirmed Sales Customer
6/25/2025
Hi is very nice
HUMBERTO RAIGOZA
6/26/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
OXNARD, CA
Jon C|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
6/26/2025
3 hours for an oil change/tire rotation (no wash) is a little long for an "appointment". Its been at least 2 years since the dealership quit using a label printer for oil change reminders. The handwritten stickers don't reflect the professional image the employees work hard to convey. Possible BAR violation - Chevy maint schedule calls for 5000 serivce interval, my sticker done with a blunt sharpie on an upside down label tells me to come back in 3000. Come on guys, spend the $300 and get it right
7/1/2025
Our team has acknowledged this review.
CAMARILLO, CA
Raffi B|2025 Chevrolet Suburban
Confirmed Sales Customer
6/28/2025
I had an absolutely amazing experience qt Paradise. Our salesman was such an incredible help. O'Brian made the entire experience of buying our Suburban an absolute pleasure. Thank you O'Brian, and thank you Paradise.
OBRIAN FLORES
6/30/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
THOUSAND OAKS, CA
Juan B|2024 Chevrolet Tahoe
Confirmed Service Customer
7/1/2025
Carlos is great
7/2/2025
Carlos will be thrilled to know his service stood out—we agree, he’s great! Please don’t hesitate to reach out if there’s anything additional we can do for you!
SANTA BARBARA, CA
Bruce H|2014 Chevrolet 3500 Express Cutaway
Confirmed Service Customer
7/3/2025
Carlos got me in and they did a great job
7/4/2025
We’re happy Carlos got you in quickly and the job was well done! We believe efficiency and quality should go hand in hand—and we’re glad that came through in your visit. Until next time, we’ll keep raising the bar!
OXNARD, CA
Simanu S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/3/2025
I've been bringing my truck 2019 Silverado since I bought in 2018. All the servicing has been done there. On May 26th I turned it in for a schedule over 90,000 miles full service. While servicing, and 3 days later I was asked to come by to see the truck. There was a strong, loud thumb noise coming out the engine after starting. That loud noise was not there at all when I turned her in for the service. I was told and informed by the main guy that it was a flapper and somewhat a known problem etc. He said all 8 of them needs to be replace. I told him that that noise was not there when I turned in the truck. I then agreed to presume the repair and replacement. The main guy called me back and he tried GM recommendation, that they agreed to pay 50% of the repair cost which was $3500ish. Over a month later when the repair was done. Mind you that I originally turned in the truck for servicing which cost me $2100. After driving the truck out for the first time after the repair and servicing, I noticed that the air condition was not blowing cool air. I contacted them and turn ed the truck back in the next day to service the air condition free on. Its been two day since having my truck and I absolutely do not have the confident that the work done to my truck is 100% done properly. If they missed the AC free on, what else is not done right or service properly?
7/4/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CAMARILLO, CA
Kim M|2022 Chevrolet Silverado Medium Duty
Confirmed Service Customer
7/7/2025
My Service Consultant Gilbert Lopez was very helpful and informative.
7/9/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
NEWBURY PARK, CA
Patrick W|2024 Chevrolet Equinox EV
Confirmed Service Customer
7/7/2025
Outstanding customer service
7/9/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SANTA PAULA, CA
Ivet M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/7/2025
Real Professional!
OBRIAN FLORES
7/9/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
MOORPARK, CA
Lawrence G|2022 GMC 2500HD Sierra
Confirmed Service Customer
7/10/2025
All service was performed as expected!
7/11/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
OXNARD, CA
Ian L|2025 Chevrolet Trax
Confirmed Sales Customer
7/11/2025
Edward Rice was exceptionally helpful and client focus. He’s a salesman I’d recommend to all of my closest friends
EDWARD RICE
7/13/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAMARILLO, CA
Alexis M|2025 Chevrolet Trax
Confirmed Sales Customer
7/11/2025
We had a great experience. Our sales guy Daniel Williams was very kind and knowledgeable. He was so helpful during the car buying process. He is the reason we walked out with a car. This kid deserves a raise!
DANIEL WILLIAMS
7/13/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
OJAI, CA
Rosie G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2025
It was pretty good customer service from Carlos feel like he pay attention to all my concerns and also informed us about other issues thanks
7/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PORT HUENEME, CA
Kim J|2017 Chevrolet Tahoe
Confirmed Service Customer
7/15/2025
Gilbert was fantastic - friendly, informative, kept me informed every step of the way, from the work to getting a shuttle to follow-up services. I will be back!
7/16/2025
Gilbert is an all-star when it comes to thoughtful service, and we’re so glad his dedication made your visit smooth and stress-free. From start to finish, it’s our goal to keep things clear, convenient, and just as you’d hope—and we can't wait to welcome you back again soon.
CAMARILLO, CA
Lyssa C|2019 Chevrolet Traverse
Confirmed Service Customer
7/15/2025
Great experience. Carlos, my adviser, makes servicing my car a breeze. As soon as I pulled up to the service department he was checking my car in without hesitation. And when the car was finished, he found me in the lounge and let me know it was ready. He explained that everything was fine.
7/16/2025
Carlos has a true talent for making things seamless, and your words captured that perfectly. It’s a pleasure knowing your experience flowed so easily—just like we aim for every time you trust us with your vehicle.
VENTURA, CA
Arnulfo D|2017 Chevrolet Equinox
Confirmed Service Customer
6/27/2025
Good customer service
6/28/2025
Good customer service is the foundation of what we do, and we’re glad it showed during your visit. Thanks for your support—we’ll keep up the great work for every visit!
OXNARD, CA
Jeffrey J|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/2/2025
Great
ROBERT LAMBERT
7/3/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
OAK VIEW, CA
Christopher W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/2/2025
Service manager Erica was exceptional in customer service
7/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
OAK VIEW, CA
Anthony L|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/7/2025
My salesman, Omar, went above and beyond to make sure that I got the full value of my purchase of a 2025 Equinox! I am extremely happy with the Equinox and love it! I will always come back to Paradise. Kudos to Omar and the rest of the staff.
OMAR ZARAGOZA
7/9/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SANTA PAULA, CA
Thomas P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/11/2025
Tyler was great . He made this experience awesome and efficient. We well definitely buy from you guys again.
TYLER RAMSEY
7/13/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
PASO ROBLES, CA
Ernest R|2025 Chevrolet Trax
Confirmed Service Customer
7/17/2025
Service was easy and efficient , on time delivery back to us. Thanks for the wash too.
7/18/2025
An efficient visit topped off with a complimentary wash? Sounds like the perfect way to care for your vehicle inside and out. We’re delighted you appreciated the full package and look forward to doing it all again for you soon.
CARPINTERIA, CA
Cesar L|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/17/2025
Edward Cerda was really great helped me picked the right truck for my budget all around great experience.
EDWARD CERDA
7/18/2025
Edward will be so pleased to hear that he helped guide you to the perfect truck while staying within your budget—that’s what smart, thoughtful service is all about. When the experience feels great from beginning to end, we know we’ve done our job right. Here's to more smooth rides and strong starts!
LOS ANGELES, CA
Sonya V|2019 Chevrolet Traverse
Confirmed Service Customer
7/28/2025
Great service
7/29/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
VENTURA, CA
Lawrence R|2022 Chevrolet Colorado
Confirmed Service Customer
7/29/2025
Good staff,
7/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Paradise Chevrolet
CARPINTERIA, CA
Leora C|2018 Chevrolet Tahoe
Confirmed Service Customer
7/21/2025
I called to see if they had the parts, they did..the next day my tires sensors were all done.
7/22/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Paradise Chevrolet and we hope to see you again soon!
CAMARILLO, CA
Teresa S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/21/2025
Good service and fast
7/22/2025
Hi, thank you for taking the time to leave a review for us at Paradise Chevrolet! We're looking forward to your next visit!
MAYWOOD, CA
Blake P|2026 Chevrolet Colorado
Confirmed Sales Customer
7/23/2025
I had a great experience working with Scott—he was professional, knowledgeable, and made the entire car-buying process smooth and stress-free. He took the time to answer all my questions, and helped me find exactly what I was looking for. I’m really happy with my purchase and would definitely recommend Scott to anyone.
SCOTT LUTTENBERGER
7/24/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
SANTA BARBARA, CA
Eric C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/23/2025
I came in for several issues and an oil change. The oil change was the only thing done. My truck is under warranty and Paradise cannot repair the issue. Just ignore me and only preform customer billable tasks.
7/24/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RENO, NV
Mark H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/24/2025
My truck has a intermittent noise coming from the front end the service department took time to try to locate it. But unfortunately could not locate it. I was advised if the noise becomes more frequent bring it back and they would try to locate the issue.
7/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
OXNARD, CA
Walter J|2001 Chevrolet Silverado 2500HD
Confirmed Service Customer
7/29/2025
Completed my oil and filter change on my truck and topped off everything. Great job. Also Carlos Guzman and the ladies at the services paydesk were very nice and professional
7/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Paradise Chevrolet
PORT HUENEME, CA
Debra C|2023 Chevrolet Equinox
Confirmed Service Customer
8/1/2025
April was very helpful and professional.
8/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
OXNARD, CA
Bruce H|2014 Chevrolet Tahoe
Confirmed Service Customer
7/31/2025
My service writer Rose does a great job get me in and out. The techs always do a great job on my vehicles
8/1/2025
Thank you for your kind words! We’re thrilled to hear that our team has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
OXNARD, CA
Dominique B|2024 Chevrolet Express Cargo Van
Confirmed Service Customer
7/31/2025
Everyone was happy and helpful and wanted to keep checking where the progress on my van. My only issue was the bathroom door squeaks or rubs or something and it makes a horrible noise.
8/1/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MOORPARK, CA
Rebekah M|2025 Chevrolet Traverse
Confirmed Sales Customer
8/1/2025
The most positive experience I've ever had at a dealership! About 2 months ago I started my search for my new car. Rob Lambert took me on a test drive and gave me some information, the day before my purchase I got a text from he dealership if I was still interested in the car and gave me a price I was ok with, spoke with Rob again and my husband filled out the credit application the night before, went in to get my car and finance literally took 30 minutes! I have never in my life been in and out of a dealership that quickly Minh was fast and very organized no pressure and explained all of our documents and made my trade in easy. Rob also had negotiated the price with me well with zero pressure! He had my car ready to go so I can move the car seat over and went over features with me and I was on my way. I cant thank Rob and Minh enough! I will definitely consider this dealership again, buying a car can be stressful enough and these two made it so easy! Straight to business and no headaches highly recommend!
ROBERT LAMBERT
8/2/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
OXNARD, CA
Stephanie O|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/1/2025
Omar really took great care of us. Will definitely be recommending him to family and friends for any car needs!
OMAR ZARAGOZA
8/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
OXNARD, CA
Stephen W|2025 Chevrolet Blazer
Confirmed Sales Customer
8/4/2025
I've worked with Scott many times while purchasing a new vehicle. He very knowledgeable, friendly, and make sure to answer any questions.
SCOTT LUTTENBERGER
8/5/2025
Scott is a true professional, and we’re lucky to have someone as consistent, friendly, and knowledgeable leading the way in your buying experiences. It’s always a pleasure to welcome you back and help you drive off with confidence—again and again.
VENTURA, CA
Pizzo P|2025 Chevrolet Blazer
Confirmed Sales Customer
8/4/2025
Rob Lambert was extremely professional and knowledgeable. He helped us find exactly what vehicle works best for us.
ROBERT LAMBERT
8/5/2025
Rob’s professionalism and insight make him a standout, and we’re glad he helped you find the perfect fit. Getting the right vehicle matters—and so does having someone who listens every step of the way.
CAMARILLO, CA
John P|2025 Chevrolet SILVERADO EV
Confirmed Service Customer
8/1/2025
Rose took very good care to take down the notes as to what was wrong and kept me informed
8/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
NEWBURY PARK, CA
James S|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
8/4/2025
My nephew handled the purchase but everything went very smoothly, nothing could have been better from my perspective.
ASAEL MENDEZ
8/5/2025
We’re glad to hear everything went so smoothly—even with your nephew handling the process! When everything feels effortless and nothing needs fixing, that’s how you know things were done right from the start.
WESTWOOD, CA
Adrienne D|2017 GMC Yukon XL
Confirmed Service Customer
8/4/2025
I am thoroughly impressed with Paradise Chevrolet!!! After our closest local dealer was unable to resolve an ongoing issue with our vehicle, I decided to drive to Paradise Chevrolet. From the ease of making an appointment online, to the enthusiastic greeting when I arrived, I was impressed. I spoke with Ian our Service Representative and explained the ongoing issue. The car did not show a code to help diagnose the problem, but Ian didn't let that stop him and worked with his team to find the problem and SOLVE it. Our other dealer had our car for 3 weeks without a resolution. Ian and his team had our car for 4 days and fixed it. In addition while our car was in the shop, Ian called daily with an update to keep us in the loop. Paradise Chevrolet will be our new "home" for all service on our vehicle. Cheers to amazing customer service with results!!
8/5/2025
We can’t thank you enough for this incredible feedback! Ian and the team truly went the extra mile, and we're proud they delivered not just answers, but real results. It’s an honor to become your new service “home,” and we’ll be here with the same dedication and care every time you need us—cheers to a fresh start with service that finally delivers!
SANTA BARBARA, CA
Jacquelyn H|2025 Chevrolet Trailblazer
Confirmed Sales Customer
8/4/2025
From start to finish I was treated with the utmost kindness.
LOANN THOMAS
8/5/2025
Kindness is at the heart of what we do, and we’re so happy you felt it throughout your experience. We can’t wait to provide that same warm welcome whenever you come back.
LODI, CA
Lee M|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/5/2025
Had my oil change done and they also changed the cabin filter and air filter.
8/6/2025
Oil change plus cabin and air filter replacements — you got the full care package! Thanks for trusting us with your vehicle’s upkeep and sharing your positive experience.
OJAI, CA
Julia I|2024 Chevrolet Tahoe
Confirmed Service Customer
8/9/2025
During a routine oil change Paradise “Diagnosed car” as having something else wrong with it, (it wasn’t identified on the write up though…hmm?!??) told me to go to my “local” dealer. Local dealer said the only thing wrong was a leaking oil plug. (Most likely from my service at Paradise). Called and asked to speak to a manager, but the service guy called me back instead. Then argued with me and told me “you chose to take the car somewhere else”. I asked for the manager to call me, and they haven’t yet. Super scammy. Super shady.
8/13/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
PORTERVILLE, CA
Jarrel F|2016 Chevrolet Equinox
Confirmed Service Customer
8/5/2025
From the moment I checked in with April, after the wonderful transport home, then the pick up and transfer back to pickup my car, until the pleasant check out process, I was treated as a valued client. I may pay a little bit more at the dealership, but knowing I’m getting top notch experienced mechanics working on my car and knowing they’ll only use genuine Chevy replacement parts, it’s worth it to me. I value my experiences with Paradise and their wonderful staff.
8/6/2025
From check-in with April to the thoughtful shuttle service and top-notch mechanics, it sounds like Paradise really delivered a first-class experience. Using genuine Chevy parts and expert care makes all the difference, and we’re grateful to be your trusted choice.
OXNARD, CA
Stephen H|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/11/2025
Mark was a pleasure to work with. It was an extremely fast and easy process to buy an SUV from start to finish.
SCOTT LUTTENBERGER
8/12/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Paradise Chevrolet ! We sincerely value your business and look forward to your next visit. Take care!
THOUSAND OAKS, CA
Michelle G|2023 Chevrolet Traverse
Confirmed Service Customer
8/12/2025
Everything went smoothly. One suggestion you should give a check up report to the customer about their car on what you did or how the car did, how are the tire threads what do the break pads look like etc.
8/13/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
OJAI, CA
Clifford A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/12/2025
I was very happy with the people and the work they did on my truck. Thanks!
8/13/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CARPINTERIA, CA
Peter B|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/12/2025
Very disappointed first off it took forever to get the part then when the truck was finally fixed i find out that somebody rifled through my console and glove box between my seats and took anything of any value and I reported this to the technician and he said you had cameras and would check into it. That was over a week ago and I have heard nothing very unprofessional. I have been a customer of yours since you where on Victoria but highly unlikely that you will ever see me again
8/15/2025
Our team has acknowledged this review.
VENTURA, CA
Jess C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/13/2025
Carlos excelled in service. Scotty jr has sold me 5 trucks over the years. Big Jake has been there for me for all 5 trucks purchases. What more could client ask for . 10 star rating..
SCOTT LUTTENBERGER
8/14/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
VENTURA, CA
Evelyn B|2026 Chevrolet Equinox
Confirmed Sales Customer
8/10/2025
I had a great experience with our salesman O’Brien. He was very knowledgeable, professional and welcoming to me and my family. He also followed up and was very accommodating.
OBRIAN FLORES
8/11/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
CAMARILLO, CA
Angelica V|2025 Chevrolet Suburban
Confirmed Sales Customer
8/10/2025
Rob was amazing!
ROBERT LAMBERT
8/11/2025
Thank you for your kind review about our staff! We sincerely value your business and look forward to your next visit. Take care!
MOORPARK, CA
Jon P|2015 Chevrolet Tahoe
Confirmed Service Customer
8/15/2025
Service writer April is an excellent representative of Paradise Chevrolet. She is very knowledgeable regarding services, making sensible recommendations without pushing unnecessary procedures. She made the visit very pleasant. Car was taken to the service bays precisely at the time of my appointment and returned, washed, in less time than expected. Appreciate the amenities of your clean, comfortable waiting area. Overall, a very positive experience.
8/17/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
OJAI, CA
Alicia M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/17/2025
O Brian Flores was excellent
OBRIAN FLORES
8/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
OXNARD, CA
Daniel R|2004 Chevrolet Silverado 1500
Confirmed Service Customer
8/17/2025
Rose is outstanding
8/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CAMARILLO, CA
Ronald H|2023 Chevrolet Bolt EUV
Confirmed Service Customer
8/19/2025
I was there early, but staff took longer to check me in. Time estimate was one hour, but it took two hours for a fairly simple service on my carl. Your staff, however, was polite and helpful.
8/21/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
VENTURA, CA
Diego L|2025 Chevrolet Tahoe
Confirmed Service Customer
8/19/2025
Great
8/21/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
OXNARD, CA
Alejandro S|2022 Chevrolet Traverse
Confirmed Service Customer
8/19/2025
Excellent service we been to a different chevy dealer and this was our first visit my wife was so happy with the service
8/21/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
OXNARD, CA
Adam S|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/13/2025
The repair when fine and my service representative was great HOWEVER - my car was broken into while in your possession and NOBODY at the dealership felt the need to tell me. When I called I was told it was my responsibility to file an insurance claim. I was also told by the dealership that they would be in touch with me on Monday 8/11 - today is wednesday and I still haven't heard a word. Approximately $400 worth of items was stolen from the vehicle and it was literally delivered to me with trash throughout the cab. My insurance and registration where also taken and now I have to go through the process of obtaining new documents.
8/18/2025
Our team has acknowledged this review.
OXNARD, CA
Joaquin W|2023 Chevrolet Camaro
Confirmed Service Customer
8/15/2025
Erica was helpful and welcoming. My experience has always been positive here.
8/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RESEDA, CA
Deanna G|2025 Chevrolet Traverse
Confirmed Service Customer
8/18/2025
The service advisor made me feel very uncomfortable and was rude. The cashier was not professional either.
8/19/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
OXNARD, CA
Benjamin W|2024 Chevrolet Equinox EV
Confirmed Service Customer
8/18/2025
The service was friendly and professional. Good communication.
8/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
VENTURA, CA
Sofia K|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/19/2025
We had a pleasant, quick and easy experience when leasing our Chevy Equinox. Sales Agent Tyler offered great customer service and was very polite and courteous throughout the process. The Sales Manager Jake even helped us get a charging cord after the deal, when the vehicle was not equipped with one. Great experience and would recommend this dealership to other buyers or lessees!
TYLER RAMSEY
8/21/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
VENTURA, CA
John F|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/20/2025
Asael and Minh were amazing. Thank you guys for staying late to make this happen. Such an amazing experience.
ASAEL MENDEZ
8/21/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
CAMARILLO, CA
Christine F|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/20/2025
Best buying experience! Easy, quicker than other dealerships I’ve experienced and no stress!
ROBERT LAMBERT
8/21/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
MONTEREY PARK, CA
David N|2025 Chevrolet Colorado
Confirmed Sales Customer
8/24/2025
Easy negotiation honest salesman
SCOTT LUTTENBERGER
8/25/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HEMET, CA
Gary H|2024 Chevrolet Traverse
Confirmed Service Customer
8/26/2025
After receiving prompts from Paradise Chevrolet to come in for servicing, I made a call to Carlos Guzman, my service representative. He gave me a chance to bring the vehicle in without a long wait. I also used a coupon.
8/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PORT HUENEME, CA
Paul R|2018 Chevrolet Volt
Confirmed Service Customer
8/27/2025
Rose was professional and very knowledgeable. She is a great service advisor
8/28/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAMARILLO, CA
Richard J|2020 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
Excellent service
9/2/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
FILLMORE, CA
Douglas C|2023 Chevrolet Corvette Z06
Confirmed Service Customer
9/2/2025
Rose Kerwick is a great service rep. She's been raking care of our cars for nearly 15 years and is a true credit to Paradise. Very customer focused
9/3/2025
We can’t thank you enough for recognizing Rose’s dedication—15 years of trust speaks volumes, and she’ll be so proud to hear your kind words. Relationships like this are what make our work meaningful, and we look forward to seeing you again soon.
VENTURA, CA
Janet L|2019 Chevrolet Cruze
Confirmed Service Customer
9/7/2025
Rose fit me in for a last minute appointment and finished early and gave me a new license plate cover because mine was broken that is great customer service
9/8/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CAMARILLO, CA
Alondra A|2026 Chevrolet Equinox
Confirmed Sales Customer
9/7/2025
Got the car I was looking for and I had a very smooth experience all thanks to O’Brian!
OBRIAN FLORES
9/8/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
SANTA BARBARA, CA
Paul S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/20/2025
Employees were kind, considerate, and professional. The lady that checked me in at service was awesome (sorry I forget her name)
8/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CAMARILLO, CA
Brandon B|2024 Chevrolet Blazer EV
Confirmed Service Customer
8/22/2025
Carlos G. Did an amazing job with my service. He was able to get my car in and out in a day and a half. I expected it to be there for the weekend but instead he was able to get it out before 5pm!
8/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
OXNARD, CA
Krista D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/24/2025
From the start with very personable, friendly, and patient Salesman Asael Mendez all the way to the Finance Manager I had a wonderful experience and great time purchasing my Silverado Truck with them! I highly recommend coming to Paradise Chevrolet to purchase your future vehicle! They were very accommodating and answered all my questions no problem and great customer service, they got a 10/10 from me!
ASAEL MENDEZ
8/25/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CAMARILLO, CA
Bryan E|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/26/2025
Great
8/27/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
OXNARD, CA
James D|2026 Chevrolet Traverse
Confirmed Sales Customer
8/27/2025
Everyone was very helpful especially Daniel Williams who showed us the vehicle we purchased.
CRUZ MENDEZ
8/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
VENTURA, CA
Jennifer J|2018 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
I highly recommend this dealership for their honesty and professionalism. The service writer took the time to explain each necessary repair to me and made me feel comfortable.
9/9/2025
Thank you so much for your recommendation and kind words about our honesty and professionalism. We’re glad your service writer took the time to explain everything clearly, and we look forward to making every future visit just as comfortable and transparent!
VENTURA, CA
Dan M|2022 Chevrolet Colorado
Confirmed Service Customer
9/9/2025
Staff & service was excellent
9/10/2025
We truly appreciate your kind words—excellent staff and service are exactly what we want you to experience every time. We look forward to continuing that tradition of excellence each time you visit!
VENTURA, CA
Carlos R|2021 Chevrolet Traverse
Confirmed Service Customer
9/10/2025
Friendly and respectful
9/11/2025
Hi, thank you for taking the time to leave a review for us at Paradise Chevrolet! We're looking forward to your next visit!
OXNARD, CA
Vanessa M|2021 Chevrolet Tahoe
Confirmed Service Customer
9/11/2025
Rose is incredible and always goes above and beyond! I trust her recommendations 100%, she is just amazing!
9/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAMARILLO, CA
Sheldon W|2017 Buick Encore
Confirmed Service Customer
9/15/2025
Always a good day to get my car repaired at Paradise Chevrolet
9/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CAMARILLO, CA
Joel C|2023 Chevrolet Traverse
Confirmed Service Customer
9/15/2025
Excellent very accomodating.:
9/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
OXNARD, CA
Gayle B|2026 Chevrolet Equinox
Confirmed Sales Customer
9/16/2025
The salesman was very helpful. Made purchasing my car very easy
OBRIAN FLORES
9/17/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
PORT HUENEME, CA
Brian W|2021 Chevrolet Traverse
Confirmed Service Customer
9/23/2025
The technician was very pushy on adding extra services not necessarily needed.
9/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
OXNARD, CA
Anthony A|2018 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
As always Rose takes very good care of us
9/26/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!
OXNARD, CA
Mark D|2024 Chevrolet Colorado
Confirmed Service Customer
9/25/2025
Keep your employees off my Bluetooth settings
9/26/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CAMARILLO, CA
John K|2016 Chevrolet Colorado
Confirmed Service Customer
9/26/2025
Fast,friendly service, with an expert staff.
9/27/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
OXNARD, CA
David G|2026 Chevrolet Traverse
Confirmed Sales Customer
9/26/2025
Daniel did an excellent job helping thru the process of purchasing our new car. We never felt pressured.
DANIEL WILLIAMS
9/27/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
LOCKWOOD, CA
Andres H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/11/2025
Great experience
EDWARD RICE
9/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
OXNARD, CA
Nole B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/12/2025
I have never purchasing a new vehicle so easily as I did buying the 2025 Equinox EV from start to finish. Ron Lambert my Sales Consultant could have been more professional as was Minh Hoang Finance Manager.
ROBERT LAMBERT
9/14/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Congratulations on your new vehicle, Nole! Please reach out to us if you have any questions or concerns. We look forward to serving you again.
OXNARD, CA
Kristen S|2015 Chevrolet Suburban
Confirmed Service Customer
9/13/2025
Wonderful experience. Service advisor was quick and efficient!!!
9/14/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Paradise Chevrolet and we hope to see you again soon!
VENTURA, CA
Annemarie H|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/13/2025
Love my new car and it was so easy to work with Scotty.
SCOTT LUTTENBERGER
9/14/2025
Congratulations on your new car! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Paradise Chevrolet and we hope to see you again soon!
THOUSAND OAKS, CA
Frederick E|2024 Chevrolet Silverado EV
Confirmed Sales Customer
9/19/2025
It was a great experience! I don't like dealing with sales people or buying vehicles because I think it is very stressful. Edward Rice was so friendly and helpful and made the entire experience stress free.
EDWARD RICE
9/20/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
MOORPARK, CA
Fabian M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/20/2025
Amazing customer service
9/21/2025
We’re thrilled you had an amazing customer service experience! Delivering excellence every time is what we aim for, and we’re glad it showed. Wishing you a fantastic day!
OXNARD, CA
Ulysses T|2017 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
Excellent
9/26/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CAMARILLO, CA
Clayton H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/25/2025
Great experience. Went out of their way to find a truck I was happy with.
DANIEL WILLIAMS
9/26/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
RIDGECREST, CA
Jesus O|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/27/2025
It was a phone call purchase, O’Brian was my contact person, all went very smooth from the beginning to the end of the transaction, O’Brian was on top of everything. Overall it was a very pleasant experience.
OBRIAN FLORES
9/28/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Jesus! We look forward to helping again in the future. Best wishes, Paradise Chevrolet
VALLEJO, CA
Mary D|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
9/26/2025
Daniel was awesome and was able to get us what we wanted for our new truck.
DANIEL WILLIAMS
9/27/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Paradise Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
PORT HUENEME, CA
Kyle D|2026 Chevrolet Traverse
Confirmed Sales Customer
9/29/2025
good comunication
EDWARD RICE
9/30/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
FILLMORE, CA
Ignacio C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/29/2025
Great service they delivered my new truck to my home
CRUZ MENDEZ
9/30/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
OXNARD, CA
Gordon B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/29/2025
Dropped off a day early. Not a problem. Was ready that afternoon. Picked up the next morning. Every thing smooth until the pickup. Waited ten minutes for them to bring it up.
10/1/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SANTA PAULA, CA
Barry R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/2/2025
I purchased a new 2026 Chevy ZR2 Diesel Truck from Paradise Chevrolet from salesperson Scott Luttenbergeron Friday 9/26/2025, On Saturday I informed Scott the backup camera was not working and I did a in-cabin software update to see if that would work but it didn't work. Sales person Scott instructed me to come in on Monday to service and speak with Carlos in service. Came into service at 9:00am but Carlos informed me no one was available to work on the backup camera and to come back another day. Called Carlos Tuesday morning to bring my truck in at 1:00pm because the "guy" who works on backup cameras would be back from lunch then. When I got to the dealership @ 1pm Carlos was not in his office. There is another service person (don't recall his name) who shares an office with Carlos informed me that Carlos was at lunch from 1pm to 2pm and to either wait an hour until he returns or come back later because he didn't know what Carlos was going to do. He said that in any case Carlos should not have told me to just come in at 1:00pm without first scheduling an appointment with service (I have no idea if Carlos made me an appointment with service or not and this guy didn't even check). I asked if I can leave the truck and get a loaner, he said Paradise does not provide loaners for clients, - I reiterated "You don't have loaners to clients...?" He said No, loaners are not provided at Paradise. This seemed bizarre since every dealership I've known offers loaners unless they are out. I said I can't wait an hour or come back in an hour cause I am on lunch break so I would like to leave my truck. He said OK, just leave the key on Carlos desk. I said don't you need my name or contact information so Carlos knows who's car & keys this is? & who to call? "He said that's not necessary "he'll figure it out",. Mind you, this guy didn't have another client, he was just sitting at his desk so Im thinking why isn't he a least checking my car in for the service like every other dealership I've been to. At this point im getting more and more frustrated with his apathetic attitude to a new customer to Paradise who literally just purchased a new ZR2 truck a couple days prior. I insisted to leave my name and phone number with my keys for Carlos and then walked over to pay my balance of the trade in pay off with Julian in Finance. Told Julian about the situation, Julian said the Paradise does provide loaners so he's not sure why the service guy would say that loaners are not provided to clients. Hence Im getting more frustrated. I received a call back from Carlos later that they needed my truck another day so I said OK, Carlos called Wednesday mid morning to inform me that the issue is due to a faulty backup camera processor unit. However, he said the processor units are not in stock and since its a new part he doesn't have an estimate of when it will be available. I asked Carlos in a case like this will I know if the availability in a week, month or when? He said he has no idea and would call whenever it is in.
SCOTT LUTTENBERGER
10/8/2025
Our team has acknowledged this review.
VENTURA, CA
Timothy M|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/6/2025
Tyler in sales made the experience personable, easy and friendly. So did Minh in finance.
TYLER RAMSEY
10/7/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
TORRANCE, CA
Allison S|2022 GMC Yukon
Confirmed Service Customer
10/8/2025
Great exp around. Gilbert is the best! He is friendly, professional, communicative, helpful and he got my car done earlier than promised.
10/9/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
OXNARD, CA
Xochitl G|2023 Chevrolet Trailblazer
Confirmed Service Customer
10/9/2025
It was a quick and professional service
10/10/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
THOUSAND OAKS, CA
Christopher T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/10/2025
Smooth experience, no problems. Thank you!
10/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
VENTURA, CA
Chad M|2024 Chevrolet Corvette Z06
Confirmed Service Customer
10/10/2025
Ian and service took care of my Z06. Fixed all recalls and a clicking noise swickard couldn’t figure out. 👍👍
10/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
OAK PARK, CA
Barry R|2026 Chevrolet Silverado 1500
Confirmed Service Customer
10/10/2025
Fixed the backup camera
10/12/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
VENTURA, CA
Ramon R|2012 Chevrolet Cruze
Confirmed Service Customer
10/13/2025
I just have good time, while a I was at Paradais Chév.
10/14/2025
Thank you for sharing! We’re happy you enjoyed your time with us.
CAMARILLO, CA
Dora A|2023 Chevrolet Traverse
Confirmed Service Customer
10/14/2025
Excellent
10/15/2025
Thank you for your excellent review! Knowing you had such a positive experience keeps our team motivated to deliver that same level of excellence every single day—it’s what keeps our engine running smoothly.
VENTURA, CA
Yolanda P|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/14/2025
I was blessed by entering the old used car area and meeting Larry. He informed me that the used cars were relocated and inquired about the vehicle that I was interested in. He graciously walked me to the used car area and showed me the 2026 models also. My experience with Larry, Mike, Minh, and Andriia was top notch!! This is the 3rd vehicle that I have purchased from Paradise Chevrolet based on my positive experience with my vehicles and your staff. Keep up the great service!!
LARRY FEITH
10/15/2025
What an uplifting review—thank you! Larry, Mike, Minh, and Andriia will be honored to know they made your third purchase just as special as the first. We’re inspired by your loyalty and thrilled that our team’s kindness and effort continue to shine through—like a tradition of great experiences you can count on, time after time.
OXNARD, CA
Adam P|2015 Chevrolet Suburban
Confirmed Service Customer
10/8/2025
When I dropped my vehicle off on a Monday to repair an oil leak, I was asked if I needed the vehicle back today or tomorrow. I said preferably today. The whole day went by and I never received a call. Come afternoon the next day, I hadn't received a call, so finally I called. My agent called me back and I couldn't believe the estimate.. $4300 to fix 2 minor leaks. I gave the go ahead to do one. On the third day, I called to get the status of my vehicle. My agent had gone home sick, so another agent had to help find the information on my vehicle. They told me they had to order a part and it should be done by Thursday. On Thursday I called to get the status. Another agent had to help find my vehicle information, as my original agent was still out sick. I wanted to know if my vehicle had even been started on. I never received a call back. So I left a voice message after the office had closed. On Friday, I hadn't received a callback for my voice message. So finally I called at 11am. I was told it was gonna be a few more days to work on my vehicle. I needed my vehicle back immediately and said I was coming in to get it. The stress and frustration your service department gave me for 5 days was unacceptable. I still had to pay the ridiculously high $245 diagnosis after 5 days of my vehicle just sitting there. I'm disappointed in the lack of ownership on a customer issue. I understand my agent was out sick, but someone should've stepped up and reached out to me that my vehicle was going to take time. Add this to your your ridiculous prices, I will not be bringing my vehicles back again.
10/9/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SANTA PAULA, CA
James V|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Service was very good very prompt and my vehicle was clean. thank you
10/9/2025
Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
OJAI, CA
Sergio S|2024 Chevrolet Trax
Confirmed Service Customer
10/9/2025
Made an appointment only to be told my vehicle would need three days to be looked at. Aren’t appointments given priority? Since the service need was under warranty, paying customers are given priority.
10/10/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
VENTURA, CA
Mike J|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
10/14/2025
Service was good and done in a timely matter, will go back again.
10/15/2025
We’re happy to hear your service was completed efficiently and to your satisfaction! It’s always great knowing you plan to return—because nothing makes us prouder than turning first visits into familiar faces we look forward to seeing again.
PORT HUENEME, CA
Sandra F|2015 Chevrolet Equinox
Confirmed Service Customer
10/16/2025
I had an oil change plus they washed my card and did an inspection. All went well and April was very caring and on top of everything for me. Sandy
10/17/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
OXNARD, CA
Guadalupe H|2024 Chevrolet Traverse
Confirmed Service Customer
10/20/2025
Went in last week to the Paradise Chevrolet in VENTURA for an oil change service. I was immediately welcomed by one of the staff outside. I let them know I had an appointment and right away I was attended by April. I then had to sign a couple forms and she informed me that it would be an hour and a half wait time and sure enough she was right. I was happy that staff was very organized, generous and helpful throughout the process. Thank you to all staff.
10/21/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
OAK VIEW, CA
Donald I|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/21/2025
Very friendly staff. Timely service.
10/22/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CAMARILLO, CA
Mark H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/21/2025
Always prompt and friendly service at Paradise chevrolet
10/22/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
OXNARD, CA
Jason S|2018 Chevrolet Colorado
Confirmed Service Customer
10/23/2025
Everyone very nice and helpful. My rep there Ericka Sanchez is very good with customer service
10/25/2025
Thank you for choosing Paradise Chevrolet as your first choice for all your automotive needs! Thank you so much again for your feedback! We hope you have a great day!
VENTURA, CA
Michael G|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/24/2025
The salesman was very thorough and also the finance person was helpful and prompt.
ROBERT LAMBERT
10/26/2025
Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Paradise Chevrolet!
RANCHO CUCAMONGA, CA
Howard O|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/24/2025
Our salesman "Dan" did an excellent job in convincing us that our truck was the right choice in performance, style, comfort and reliability as well as price.. He stayed with us the whole way through the purchase process. Finance also deserves an excellent recognition. We were treated with a no hassle, no pressure buying experience. Definitely will recommend this dealership to family and friends.
DANIEL WILLIAMS
10/25/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
NEWBURY PARK, CA
Dora A|2023 Chevrolet Traverse
Confirmed Service Customer
10/17/2025
Excellent
10/18/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
VENTURA, CA
Russell R|2020 Chevrolet Corvette
Confirmed Service Customer
10/17/2025
Worked with Carlos. He was very helpful and easy to work with.
10/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAMARILLO, CA
Louise R|2018 GMC Yukon
Confirmed Service Customer
10/19/2025
I always receive updates on my vehicle from my service writer.
10/20/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
OXNARD, CA
Rosie G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/19/2025
A big Thank you to carlos and his services we are very happy with him and the way he treats us so thankful
10/20/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
PORT HUENEME, CA
Allan O|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
10/21/2025
Very Good
SCOTT LUTTENBERGER
10/22/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
VENTURA, CA
Michael R|2013 Chevrolet Volt
Confirmed Service Customer
10/23/2025
They helped to get my Volt back after the 12 volt battery died.
10/25/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CARPENTERIA, CA
Robert T|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/25/2025
2nd key fob doesn't work on a new truck. Called salesman about this and he said he'd talk to the service department and let me know how to proceed. Never got a call back.
CRUZ MENDEZ
10/26/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MONTAGUE, CA
April W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/26/2025
World class service department
10/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SANTA PAULA, CA
Jeff M|2022 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
Paradise Chevrolet was easy to work with in what I thought would be a challenging situation. The diagnosis was pretty speedy and the repairs were completed on the early side of the estimate.
10/30/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Paradise Chevrolet!
OXNARD, CA
Kevin B|2016 Chevrolet Suburban
Confirmed Service Customer
10/29/2025
Great customer service
10/30/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
OXNARD, CA
Stanley Y|2019 Chevrolet Corvette
Confirmed Service Customer
10/29/2025
Rose Kerwein Siela is extremely knowledgable and I trust her
10/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
VENTURA, CA
Ruben I|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
really fast service
10/30/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
VENTURA, CA
Paul M|2019 Chevrolet Bolt EV
Confirmed Service Customer
10/29/2025
Serviced as explained
10/30/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
OXNARD, CA
Nancy T|2011 Chevrolet Cruze
Confirmed Service Customer
10/30/2025
Paradise staff have been very helpful when I go in and this visit was no exception. I needed an oil change and tire rotation. This was completed and they advised of possible other items for me to keep my eye on. I was in and out in about 2.5 hours while I waited for my vehicle.
11/1/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CAMARILLO, CA
Juan Carlos R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/31/2025
I had a great experience. Excellent customer service. Made me feel welcome as soon as i stepped in.
OBRIAN FLORES
11/1/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
CAMARILLO, CA
Bianca C|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/1/2025
One of the easiest purchasing experiences I’ve ever had. Daniel was amazing to work with, I highly recommend him!
DANIEL WILLIAMS
11/2/2025
We’re thrilled to hear that your experience with Daniel made your purchase one of the easiest ever! Buying a car should feel exciting, not stressful—and Daniel’s dedication to making the process smooth and enjoyable is exactly what we strive for. We truly appreciate your recommendation and can’t wait to welcome you back when it’s time for your next adventure on the road!
EL DORADO HILLS, CA
David S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Rose is awesome. Scheduled it, got me a rental and it was done within a few days.
11/4/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CAMARILLO, CA
Andrew H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/3/2025
Excellent customer service. Fast friendly and not too pushy. Knew exactly what I what I was looking for and even got free delivery 600 miles away. You can’t beat that.
ROBERT LAMBERT
11/4/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MARYSVILLE, CA
Mike B|2018 Chevrolet Traverse
Confirmed Service Customer
11/4/2025
It took me 3 appointments to have my issue resolved and Rose flat out lied to me regarding the price I paid. She wouldn’t give me proper credit for the $245 diagnostics fee I was charged. She did not apply that towards the repair. She tried telling me it was $698 for something Santa Paula Chevy charges $298 for the exact same thing. In total, I paid almost $600 for “work” that didnt need to be done. The catyltic conver was bad and covered under warranty. That’s what I was there for on my first trip and it was showing the code for the converter being bad. It should have been done the first trip. Instead, the code was cleared on 2 separate appointments and I was given the car back and told it was other things. After picking up the car, more than once, the engine light returned the next day each time. After 3 appointments the original thing I went there for was finally done and I’ve had no issues since. It was the catalytic converter all along. It was under warranty and should have been done at no charge. Although I wasn’t charged to replace it, Rose found a way to get almost $600 out of me first. First appointment charged me $245 and said my battery wasn’t tight which I know was a lie. I installed the battery the day before, It was brand new. She Then told me $433 for a perge solenoid and once I asked about applying my diagnostic charge, from yesterday to it, she said the price was normally $698 and she already subtracted it. To keep this short, she then started stumbling over her words when I questioned that. I told her I feel like she’s word playing me. She new she was caught in a lie. I then called Santa Paula Chevy and they told me $298 for the exact same thing. Magically, Rose now tells me $268. Even though that price still didn’t give me the proper credit, not wanting the argument, I decided to pay it and let it go. I get the work done and pick up my car. Next day my engine light turns on again and back to the original code I was there for the 1st appointment. I bring my car in and now I’m told it’s the catyltic converter and it was fixed under warranty. It should have been done the first trip but Rose found a way to get almost $600 from me first for things that wernt needed. I will never be back to this dealer. I am accepting of mistakes and I get things happen but the fact Rose flat out lied to me and I caught her in it, is to much for me to return.
11/7/2025
Our team has acknowledged this review.
CAMARILLO, CA
Donald P|2023 Chevrolet Corvette
Confirmed Service Customer
11/5/2025
Service rep was wonderful
11/6/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
ANACONDO, MT
Lloyd J|2013 Chevrolet Avalanche
Confirmed Service Customer
11/6/2025
Continue with your excellent customer, relationship and service
11/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
OXNARD, CA
Gilbert V|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/25/2025
I have to be honest here and admit that the service I received from the service department tech was not very pleasant and I’m not happy especially since he had a customer service award on his desk! The technician was a little upset with me because he wanted to know how I had an 11:30 appointment when it was his lunchtime? But that was not for me to answer because I’m the customer and have nothing to do with the scheduling system!!im surprised because last time service was amazing! I think tech was really hangry!!
10/27/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
VENTURA, CA
Cody L|2024 Chevrolet Corvette Z06
Confirmed Service Customer
10/27/2025
Fast service
10/28/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CAMARILLO, CA
James O|2024 Chevrolet Corvette
Confirmed Service Customer
10/27/2025
Easy to set appointment. Excellent explanation of maintenance to be performed during appointment, including a recall I was unaware of for software update. Shuttle service is friendly and very convenient.
10/28/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
OXNARD, CA
Diane W|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
10/31/2025
Carlos is always such a positive, and fun Paradise Chevrolet employee to do business with. My husband and I choose him each and every time. He's patient and treats us with care and compassion.
11/1/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
OXNARD, CA
Allison S|2022 GMC Yukon
Confirmed Service Customer
11/3/2025
Quick, easy and friendly!
11/4/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
OXNARD, CA
William S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/7/2025
was good
11/8/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
OJAI, CA
Marco G|2023 Chevrolet Corvette
Confirmed Service Customer
11/8/2025
They should have seat covers and be more careful; the interior of my car is white and they always deliver it to me with grease marks.
11/9/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
OXNARD, CA
Armando R|2026 Chevrolet Traverse
Confirmed Sales Customer
11/7/2025
Great service The salesperson was berry helpful. A I am very pleased with the Chevy traverse
HUMBERTO RAIGOZA
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
OXNARD, CA
Paul S|2024 Chevrolet Trax
Confirmed Service Customer
11/9/2025
Excellent service. My 1994 2024 Trax ran smoother, with less engine noise. Rose, my service advisor, was wonderful. The amount of time it took to perform the oil change and tire rotation was right on the button. Couldn't have asked for better service. Thank you.
11/10/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CAMARILLO, CA
Nathan R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Rose is a great service writer and a big asset for Paradise Chevrolet
11/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
VENTURA, CA
Patrick W|2024 Chevrolet Equinox EV
Confirmed Service Customer
11/13/2025
I love the girl I worked with, but I had a service on my car and they didn't even refill the washer fluid so I don't know what else they did not do
11/14/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SANTA PAULA, CA
Judith B|2023 Chevrolet Tahoe
Confirmed Service Customer
11/14/2025
Communication could have been a little better. A call to give an update on the status of the vehicle would have been helpful in planning for an alternate vehicle. Otherwise, Carlos was great.
11/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
VENTURA, CA
Cody L|2019 Chevrolet Camaro
Confirmed Service Customer
11/14/2025
Good advisor, service was quick.
11/15/2025
Thank you for your feedback! We’re glad your service advisor made the process quick and smooth.
CAMARILLO, CA
Douglas H|2023 Chevrolet Bolt EUV
Confirmed Service Customer
11/14/2025
Brought my car in, April was quick to respond and process my paperwork and was patient while I ran across the street to pick up a 2nd key fob whose battery was failing and helped fix it, the car was in and out quickly and she was quick to notify us that the car was ready and help us navigate the facility and get us on our way.
11/15/2025
What a thoughtful review! April will be delighted her quick, patient, and attentive service made your visit seamless.
MOORPARK, CA
Justin B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
Erika is awesome! Always looking to be helpful!
11/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
NEWBURY PARK, CA
Kristal C|2014 Chevrolet Malibu
Confirmed Service Customer
11/14/2025
It was easy to schedule my car for service and I always get great service from Rose
11/15/2025
We appreciate your kind words! Scheduling made easy and Rose’s great service clearly made your visit seamless—looking forward to your next service.
OXNARD, CA
Maira J|2025 Chevrolet Equinox
Confirmed Service Customer
11/17/2025
My first time getting my car serviced, all the staff was awesome made everything fast and smooth
11/18/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CAMARILLO, CA
Bruce G|2022 Chevrolet Bolt EUV
Confirmed Service Customer
11/18/2025
Service intake was good. In for a software update, tire rotation and brake fluid flush. Car was ready early. After paperwork on p/u, I discovered tech had used DOT3 brake fluid per repair receipt. Service advisor stated Chevy says 3 or 4 was fine. When I got home to check manual, it states it should be DOT4!. Not the kind of error that I expect from a Chevy dealer.
11/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
VENTURA, CA
Clara W|2020 Chevrolet Blazer
Confirmed Service Customer
11/18/2025
Started the repairs right away Gilbert and mechanic had it finished 3 days earlier. Being from out of state I was back on the road right away. Thank you!
11/19/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SUN CITY, AZ
Debra A|2019 Chevrolet Tahoe
Confirmed Service Customer
11/19/2025
The service was fast and efficient. Rose was wonderful as always and the cashier women were very friendly. I really like coming to Paradise Chevrolet.
11/20/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CAMARILLO, CA
Juan R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
I was told that the service was going to take 2 hrs. I returned to the dealership after two hrs. Waited about another hr. I was offered a loaner. Took it and went home. After another 2 hours they called me to tell me that it was ready. Got there and the paperwork was not ready. Waited another hr for the paperwork to be ready. I was told that the car was outside. Went outside and the car was not there. A mechanic saw me waiting and asked for my paperwork numbers. A really unorganized experience.
11/21/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
OXNARD, CA
Reynaldo Q|2020 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
Had a transmission change and ended up having transmission problems.
11/15/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
OXNARD, CA
Manuel A|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/14/2025
great experience
ISAAC AGUILERA
11/15/2025
We appreciate your kind words! It’s great to hear you had a great experience and look forward to your next visit.
OXNARD, CA
Richard J|2020 Chevrolet Equinox
Confirmed Service Customer
11/18/2025
Excellent service
11/19/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FILLMORE, CA
Caryl G|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/19/2025
excellent
11/20/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
VENTURA, CA
Jose C|2026 Chevrolet Equinox
Confirmed Sales Customer
11/19/2025
A nice customer service and invaluable employees. They explain all the details of getting a credit to get the car. Thank you
EDWARD RICE
11/20/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
KING CITY, CA
Joseph B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/20/2025
I went on the website and was interested in a vehicle. The dealership contacted me and I spoke with Tony. Tony was amazing. I didn’t end up getting the vehicle I was interested in, but I did end up leasing a Silverado and very happy so far with the experience. There is some damage to the front Grill upon delivery, but I’m sure it will be Handled with the same professionalism that the lease was
JORGE SOLIS
11/21/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Joseph! We look forward to helping again in the future. Take care!
CANOGA PARK, CA
Timothy G|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/20/2025
Scott was very friendly and professional. Our purchase of our vehicle was smooth and easy. We will continue to purchase future vehicles with Scott.
SCOTT LUTTENBERGER
11/21/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Timothy! We look forward to helping again in the future. Take care!
VENTURA, CA
David D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/21/2025
Great fast and easy service visit, they had me in and out in no time at all
11/22/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
VENTURA, CA
Gina S|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/24/2025
I have always been happy with the service department, but this time there were so many errors and it took so long to replace a tire due to errors that I cannot rate it higher than 2 stars. I hope that lessons were learned as I typically value your dealership and have purchased two vehicles from you and have always had them serviced there.
11/25/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
VENTURA, CA
Johnathon M|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/24/2025
I bought a brand new truck last week from Edward Rice. He was incredibly helpful and made the whole experience awesome. Ed clearly went way out of his way to make sure I got excatly the truck I wanted. I am very happy with Paradise and The service they provided.
EDWARD RICE
11/25/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
OJAI, CA
Mark W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/25/2025
Our services were completed as promised. Always a pleasure to work with Carlos Guzman whenever necessary. Thank you, Mark Williams
11/26/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
CAMARILLO, CA
Hector P|2013 Chevrolet Malibu
Confirmed Service Customer
11/25/2025
My Malibu LTZ is back and running, April helped me understand a few things that were issues in my car. Now I can go forward (literally) without hesitating on what I need to do next as far as maintaining can get me, Thank You! 🙏 God bless
11/26/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
OXNARD, CA
Brandon C|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/25/2025
Ian was very helpful and efficient. He was clear in communication and very prompt with information. He made sure that I had a ride from and to the dealership if needed.
11/26/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
PHOENIX, AZ
Jesus G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/26/2025
Very good experience. Service was great. Carl’s Guzman (service advisor) is very knowledgeable and courteous. Will continue to go there.
11/27/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
VENTURA, CA
David E|2011 Chevrolet Silverado
Confirmed Service Customer
11/26/2025
Great service and very personable care by my service coordinator - Rose!! Good solid work when my truck needs repair.
11/27/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
OJAI, CA
Tremaine L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/1/2025
Great service everything was explained in detail . My service writer was very knowledgeable to the questions and concerns had . Appreciate the customer service .
12/2/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
OXNARD, CA
Jose M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/3/2025
Good dealings very helpful staff.
HUMBERTO RAIGOZA
12/4/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SANTA MARIA, CA
David H|2023 Chevrolet Suburban 1500
Confirmed Service Customer
12/4/2025
I brought my Suburban to Paradise Chevrolet for service after two check engine lights appeared (“Service DEF” and “Service Transmission”). The issue was eventually diagnosed as rodent damage to the engine wiring harness. My vehicle remained in the shop for 78 days, with the replacement part backordered for more than seven weeks. Communication during this period was average at best. Most updates consisted only of “on order” or “still on back order, no update.” I ultimately had to contact GM Customer Service myself to get real information about the part’s status. Through my own follow-up, I learned the part shipped on 13 November, but even then, the dealership couldn’t provide an estimated arrival date. The Suburban was finally released on 28 November. Following pickup, I noticed the steering wheel was off-center by about five degrees to the right, even though a four-wheel alignment was supposed to be completed due to the extent of the repairs. The receipt did not reflect that an alignment was performed, which is concerning given the scope of work. I want to highlight that Erika Sanchez was excellent—professional, courteous, and helpful throughout the process. However, for a repair that lasted nearly three months, I expected a service manager to reach out personally. Even a brief call to acknowledge the situation and reassure me that the team was doing everything possible would have gone a long way. That kind of proactive communication is what builds trust and customer loyalty. Overall, the lack of updates, the extended downtime, and the missed alignment left me disappointed. A little more leadership engagement and attention to detail could have easily turned this experience into a positive one.
12/8/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
VENTURA, CA
Daniel R|2004 Chevrolet Silverado 1500
Confirmed Service Customer
11/26/2025
Rose is outstanding
11/27/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
CAMARILLO, CA
Justin L|2016 Chevrolet Chevrolet Volt
Confirmed Service Customer
11/27/2025
Staff was great and fixed my issue quickly. But it was WAY overpriced and they charge so much to diagnose that you get stuck paying for it.
11/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
VENTURA, CA
Diane H|2014 Chevrolet Volt
Confirmed Service Customer
11/27/2025
April Waldman was very helpful.Who ever the one person is, that works on EV cars. Mine a 2014 Volt I thought my car was going to get a software update included in the price of the diagnosis $245.00.Other than that nothing else.
11/28/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
CAMARILLO, CA
Edward C|2024 Chevrolet Traverse
Confirmed Service Customer
12/1/2025
Carlos always makes sure I’m taken care of
12/2/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
OXNARD, CA
Charles B|2020 Chevrolet Blazer
Confirmed Service Customer
12/1/2025
No communication from service department representative. They had my car for 45 days. Poor excuses for keeping my car. Very disappointed in the way the entire process was handled. I'm not sure the problem is fixed as the check engine light keeps coming on.
12/2/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
VENTURA, CA
Robert R|2020 Chevrolet Equinox
Confirmed Service Customer
12/2/2025
Staff makes customers comfortable, friendly. Continue going the extra mile in pleasing all your customers.
12/3/2025
Thank you so much for your kind feedback! We’re glad to hear that our staff helped make your experience comfortable and friendly. We always strive to go the extra mile for our customers, and your words encourage us to keep doing our best. We appreciate your support and look forward to serving you again!
VENTURA, CA
Mike L|2025 Chevrolet Corvette E-Ray
Confirmed Sales Customer
12/4/2025
Very professional. Cruz Mendez and Daniel Williams are absolutely on top of their game. I actually came to just look at the Corvette before I was to go to Thousand Oaks to buy one I had seen on line. This car was more of what I wanted, but was going to TO anyway to give that car a look. They asked if the re was anything they could do make get me to stay and talk more about their car. I responded , " give me a reason". They did , made an offer on my trade in and a price on their car. Both were good enough for me to stay. The numbers were fine tuned, I bought it. Very pleased with the process and outcome BTW, I usually buy a new Corvette every couple of years, and have owned Corvettes since 1974.
CRUZ MENDEZ
12/5/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Paradise Chevrolet and we hope to see you again soon!
ARROYO GRANDE, CA
Louise R|2018 GMC Yukon
Confirmed Service Customer
12/5/2025
Car was done when expected. They even washed my car, I've been to a GMC dealer in Oxnard and saw a vehicle dirty after completion of service. That's why I don't have any plans to take my vehicle anywhere else, I'll stay with Paradise Chevrolet.
12/6/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Paradise Chevrolet and we hope to see you again soon!
OXNARD, CA
Enas B|2025 Chevrolet Equinox
Confirmed Sales Customer
12/6/2025
Excellent
OBRIAN FLORES
12/7/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
WINNETKA, CA
Brian B|2021 Chevrolet Tahoe
Confirmed Service Customer
12/6/2025
Excellent service and helpfull / friendly service manager.
12/7/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Paradise Chevrolet and we hope to see you again soon!
VENTURA, CA
Courtney K|2026 Chevrolet Equinox
Confirmed Service Customer
12/9/2025
It was my first oil change and April was amazing! She was so friendly great customer service. Thank you!
12/10/2025
Love hearing April made your first oil change a great experience! Thanks for sharing your kind words.
VENTURA, CA
Cesar G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/9/2025
Best quality service
DANIEL WILLIAMS
12/10/2025
Wonderful compliment—so happy you enjoyed our quality service!
OXNARD, CA
Jose M|2023 Chevrolet Camaro
Confirmed Service Customer
12/10/2025
My experience was really satisfied drop my car for oil change I was surprised I did not had to wait as long as others dealers
12/11/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Paradise Chevrolet and we hope to see you again soon!
OXNARD, CA
Jerry A|2019 Chevrolet Traverse
Confirmed Service Customer
12/11/2025
Good but was told over $500 to change battery, got it done for $200 at another facility
12/12/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CAMARILLO, CA
David H|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
12/11/2025
Great folks to deal with. They don’t just make u feel like a customer. They make u feel like family. Love Paradise
CRUZ MENDEZ
12/12/2025
Feeling like family is exactly what we hope every customer experiences, and we’re delighted Paradise Chevrolet delivered that warmth. Thank you for such a heartfelt review—it truly means a lot.
VENTURA, CA
Danielle M|2026 Chevrolet Colorado
Confirmed Sales Customer
12/13/2025
I thought there was going to be more trickery from the sales people, and it actually turned out they were quite a bit more straight forward than I thought they would be during my time on there lot.
OBRIAN FLORES
12/14/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Paradise Chevrolet and we hope to see you again soon!
VENTURA, CA
Paul G|2025 Chevrolet Traverse
Confirmed Sales Customer
12/5/2025
As always everyone made the experience excellent
EDWARD CERDA
12/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Take care!
FILLMORE, CA
Angel A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/5/2025
Friendly and awesome service
12/6/2025
Hi, thank you for taking the time to leave a review for us at Paradise Chevrolet! We're looking forward to your next visit!
OXNARD, CA
Timothy C|2026 Chevrolet Suburban
Confirmed Sales Customer
12/9/2025
Ian was the most helpful person and was very fun to talk to while in a very stressful and expensive situation. The Chevy Colorado, in Sunrise Orange loaner truck was amazing! So much fun to drive up in the mountians. I reallllly think the bears at Camp Scheideck are very impressed. I fell in love with it, sadly, I wasn't able to get this one, but it was a DREAMY bright orange bubble of "keep a safe distance." I want one someday. Anyway, back to Ian P. from the service department, he is an absolute gem, and should get a big holiday bonus, a gigantic raise, and he should be the glittery star on the showroom Christmas tree :) especially for putting up with me, and my dad, attempting to figure stuff and things out from across the country. Happy Holidays and thank you again for fixing my 2017 cruze that imploded.
TYLER RAMSEY
12/10/2025
What a fun and heartfelt review—so glad Ian made a stressful visit feel lighter and memorable! Wishing you brighter rides ahead.
VENTURA, CA
Judith G|2015 Chevrolet Trax
Confirmed Service Customer
12/11/2025
Paradise Chevrolet Service Center Team gives exceptional service. This team works together to service our car & treats each client with respect & friendly service. I trust & feel my car will get the best work to keep me safe on the road. Special thanks to advisor Rose Kerwien-Siela who always supplies explanation & my options to best care for my car. All her knowledge & help through the years are too many to list here. thank you all. Your satisfied happy customer
12/12/2025
Your heartfelt review is beautifully expressive, and it’s clear the Paradise Chevrolet Service Team—and especially Rose—has earned your trust through years of exceptional care. Thank you for sharing such sincere appreciation; we’re grateful for your loyalty and happy to keep you safe on the road.
OXNARD, CA
Agustin L|2026 Chevrolet Traverse
Confirmed Sales Customer
12/12/2025
Gracias Tony por ayudarnos en la compra de nuestro Traverse del 2025!
JORGE SOLIS
12/13/2025
Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.
OXNARD, CA
Erik C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/15/2025
Fast, easy and done right.
12/16/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
VENTURA, CA
Paul G|2025 Chevrolet Traverse
Confirmed Service Customer
12/15/2025
Not happy with problem occurring 3 times. On test drive. Later after purchase and the after repair completed. Glad with service rep keeping me informed. Happy with technicians trying to make repair
12/16/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
FILLMORE, CA
Cintia H|2013 GMC 1500 Yukon XL
Confirmed Service Customer
12/16/2025
Great customer service
12/17/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
OXNARD, CA
Sajith J|2025 Chevrolet Corvette E-Ray
Confirmed Sales Customer
12/19/2025
Our sales person Edward Rice was extremely knowledgeable and worked well with the great management team to make a very smooth purchase experience.
EDWARD RICE
12/20/2025
Thank you for this thoughtful and detailed feedback. We’re glad Edward and our management team made your purchase smooth and enjoyable. Your kind words are greatly appreciated!
OXNARD, CA
Eric D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/20/2025
Edward was an excellent salesman, and Jay wrapped up the sale very well.
EDWARD CERDA
12/21/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Paradise Chevrolet and we hope to see you again soon!
VENTURA, CA
Jeff M|2022 Chevrolet Equinox
Confirmed Service Customer
12/22/2025
The people are friendly and helpful. The service was done within the expected time frame.
12/23/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
OXNARD, CA
Herman S|2024 Chevrolet Trax
Confirmed Service Customer
12/22/2025
When we dropped the car off for an engine light, we were supposed to get the status update right away. I had to call the service department and speak to service advisor April Waldman. She wasn't nice, spoke with an attitude. She said the car would not be ready for about a week. I asked for a loaner, she said no! So I had to pay out of pocket for rental in order to go to work! Unacceptable. Keep in mind that this is a new car, a 2024 Trax. Major components don't break on new cars. We never received a phone call advising that the car was ready for pickup. I had to go online and search for the status update. I really think Paradise Chevrolet needs to do a review on customer support.
12/23/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
OXNARD, CA
Dave B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/23/2025
Super quick - thank you
12/25/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
OXNARD, CA
Michelle S|2022 Chevrolet Malibu
Confirmed Service Customer
12/26/2025
Rose was very helpful and guided us through the necessary services
12/27/2025
Thank you for the kind feedback. We’re thrilled Rose was so helpful and guided you through everything smoothly. Your satisfaction means a lot to our team.
CARPINTERIA, CA
Dave V|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
Excellent and great
12/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
OXNARD, CA
Brad F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/17/2025
Kind, responsive and professional staff
EDWARD RICE
12/18/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
OXNARD, CA
Sandra R|2015 Chevrolet Volt
Confirmed Service Customer
12/22/2025
Staff was very helpful and professional. I also own a Ford and my service there was nowhere as good
12/23/2025
Hi, thanks for your praise and kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!
SOMIS, CA
Bruce H|2014 Chevrolet 3500 Express Cutaway
Confirmed Service Customer
12/23/2025
Rose my service writer does a great job The mechanics that worked on my truck did a very great job. Truck runs great and they also washed it so it looks great too. Paradise Chevrolet service is top-notch.
12/25/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
OXNARD, CA
Miguel C|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
Truck left me stranded. Was told it was loose cable. And I was never offered a loaner
12/25/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
VENTURA, CA
April W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/26/2025
Best dealership
12/27/2025
Thank you for the enthusiastic compliment. We’re delighted to be considered the best dealership by you. Your support is greatly appreciated.
SANTA PAULA, CA
Fatima T|2018 Chevrolet Cruze
Confirmed Service Customer
12/26/2025
I went in for service this week and April did an amazing job explaining what needed to be done to my car. She’s very kind and helpful!
12/27/2025
Thank you for highlighting April’s excellent service. We’re thrilled she explained everything clearly and provided kind, helpful support. Your feedback is greatly appreciated.
VENTURA, CA
Phillip G|2019 Chevrolet Equinox
Confirmed Service Customer
12/29/2025
My service advisor was professional and they performed my service in a timely manner, and I got my car washed.
12/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
OXNARD, CA
Mark S|2021 Chevrolet Trailblazer
Confirmed Service Customer
12/29/2025
I thought I needed brake pads and after an inspection by the technician, turns out I am good for a while. Very fair and honest business practices!
12/30/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
PORT HUENEME, CA
Juan G|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/29/2025
On appointment date arrival, someone needs to come up, greet all arrivals and lead them to their service agent. We generally do not n know ho is our service agent as we don't know who they are. Most are new service agents. If so, service agents do not come out or anticipate their appointments to greet them and check customers in. #2. Communication, when service is completed, we need to get a call and an explanation for the scope of work or explained. In addition to work being completed, we no longer get a detailed report of the multi point vehicle inspection indicating the recommendations for all components. p.s. its the small things that make a difference,
12/30/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
OXNARD, CA
Edward R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/30/2025
Amazing Place with AMAZING PEOPLE. Edward Rice is always great to me. Ask for him he'll take care of you.
EDWARD RICE
12/31/2025
Thank you for the enthusiastic and complimentary words. Edward’s consistent care and dedication truly stand out, and we’re glad he took great care of you.
CAMARILLA, CA
Bril B|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/30/2025
I came in for an oil change and to replace my fuel filter on my 2016 Chevy Silverado 2500HD 6.6 Duramax. My appointment was at 1pm and I arrived at 12:30pm and was told it would be done at 3pm. I ask at 3pm how it was going and what is the status and was told it is almost done. It is now 4pm and ask about the status and still no truck. I finally get my truck around 5pm and go to drive off and my truck dies in front of the toyota dealership. They tell me they have to keep my truck and will look at it on monday, now this is on saturday mind you and I am stranded with my wife and had to call an uber to get home. I was supposed to leave at 2am on monday to go to Laughlin which I ended up missing since my truck wasnt even done till 9:30am on Monday. I also had to uber back to the dealership to pick up my truck from which they told me they left out a gasket for the fuel filter. I don't know if I will be taking my business back since I didnt even get anything in return for the inconvenience, not even a wash. Oh well I guess you live and you learn. I am not a happy customer I have been taking my truck here for years.
1/2/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
PORT HUENEME, CA
Sara B|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
12/29/2025
I made my appointment online. When I arrived the service consultant who sits next to Carlos Guzman to,d me that my appointment was not in their system and was pretty rude saying I’d have to talk to their receptionist. Please note that this was the day after Christmas and it was apparent that it was a slow afternoon in the service department. Carlos stepped in and assured me that they could perform my oil change and engine air filter replacement. Carlos saved the excellent rating I gave you. Without his excellent client service, you would have received a poor rating. I would recommend that the other service consultant get additional training as he certainly performed poorly. Carlos know who this consultant is!
12/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
VENTURA, CA
Tony J|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/29/2025
They were excellent and efficient. Got me in and out!
12/30/2025
Hi, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!
CARPINTERIA, CA
Martin G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
I recently purchased a new truck from Paradise Chevrolet, and I had an outstanding experience thanks to Ari and Edward. Their professionalism, knowledge, and friendly approach made the entire process smooth and enjoyable. They were incredibly helpful, answering all my questions and ensuring I got the best deal possible. I highly recommend Ari and Edward if you're looking for top-notch service and a hassle-free truck buying experience. Thank you and paradise Chevrolet for your excellent support!
EDWARD CERDA
1/1/2026
We’re thrilled Ari and Edward provided such a smooth and enjoyable truck-buying experience! Your recognition of their professionalism, knowledge, and friendly approach means a lot to our team.
SANTA BARBARA, CA
Manuel S|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
12/31/2025
Carlos Guzman always going above and beyond
1/1/2026
We’re delighted Carlos consistently goes above and beyond! Your recognition is greatly appreciated.
OXNARD, CA
Gerardo C|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/2/2026
Erika was very helpful and gave me a well explained diagnose of my truck, she is wonderful.
1/3/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
OXNARD, CA
Michael D|2022 Chevrolet Suburban
Confirmed Service Customer
1/3/2026
Quick and helpful
1/4/2026
Thank you for the concise and positive feedback. We’re glad the experience was quick, helpful, and right on point. It’s always a pleasure to assist you.
CAMARILLO, CA
Alejandro G|2026 Chevrolet Traverse
Confirmed Sales Customer
1/3/2026
Awesome experience working with Tony!
JORGE SOLIS
1/4/2026
Thank you for the awesome feedback. We’re glad Tony made your experience such a positive one. It’s always a pleasure working with you.
OXNARD, CA
Jorge O|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/6/2026
Great service!
1/7/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PORT HUENEME, CA
Janet L|2019 Chevrolet Cruze
Confirmed Service Customer
1/6/2026
Great job
1/7/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CAMARILLO, CA
Sherrill E|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/7/2026
I had a 7 am appt and I waited 2-1/2 hours for an oil change and people that came in after me had received their service and done this is totally unacceptable what is the purpose of an appt if you still have to wait 2-1/2 hours might I also point out I was the first to check in and the last one to leave with the group of people that checked in at the same time I did not very happy .
1/7/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
OXNARD, CA
Richard J|2020 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
My service guy Ian is great at what he does
1/8/2026
Thank you for the positive feedback about Ian. We’re glad his skill and dedication made your service experience a great one. We truly appreciate your trust.
FILLMORE, CA
Phillip G|2019 Chevrolet Equinox
Confirmed Service Customer
1/8/2026
With the help of my advisor, G. Lopez, he helped me work with my warranty and get what I needed repaired handled without any cost. He was patient and professional.
1/9/2026
We appreciate your detailed feedback. It’s great to hear G. Lopez handled your warranty repairs with patience and professionalism, making the process smooth and cost-free.
OXNARD, CA
Louise R|2018 GMC Yukon
Confirmed Service Customer
1/8/2026
Our service writer Rose is always friendly, courteous and knows her stuff. Rose explains issues concerning my vehicle and answers my questions with answers I can understand.
1/9/2026
We truly appreciate your kind words about Rose. It’s great to hear her friendliness, expertise, and clear explanations make your vehicle service experience so positive.
OXNARD, CA
Omar A|2011 Chevrolet Cruze
Confirmed Service Customer
1/9/2026
Paradise Chevrolet of Ventura is one of the best choices you can make getting your vehicle serviced. Environment is friendly and always welcoming. From Service keeping you properly informed and mechanics doing the job right. I have to say I am completely satisfied with their service.
1/10/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SANTA PAULA, CA
Neil K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Rose was amazing. Great attitude and very efficient. I moved 35 miles away from Ventura. My loyalty will stay. It's worth the drive.
1/1/2026
We’re thrilled Rose provided efficient service with a great attitude! Your loyalty means so much to us, and we’re glad it’s worth the drive.
OXNARD, CA
Misty P|2024 Chevrolet Trax
Confirmed Service Customer
1/1/2026
We came to Paradise Chevy after experiencing Thousand Oaks and Simi’s Chevy Dealers. We couldn’t be more grateful for April Waldman and the mechanics that worked on my Chevy Trax. They were knowledgeable, professional, thoughtful and communicative.
1/2/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
SIMI VALLEY, CA
Nicole T|2025 Chevrolet Trax
Confirmed Service Customer
1/6/2026
It was great was greeted and helped and got it all done in good timing. Very happy 😁
1/7/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CAMARILLO, CA
Michael M|2014 Chevrolet Impala
Confirmed Service Customer
1/8/2026
We dropped off our vehicle on 12/18/2025 to get the catalytic fixed. Was told later that afternoon that parts would be ordered and should arrive the following day. On Friday afternoon i ended up calling because I hadn't heard anything from my advisor April and when I spoke with her she apologized and stated she was really busy and that the parts didn't come in. I asked for a loaner and was told they didn't have any. The following week still no part and was then told parts would arrive between 12/30 to 1/2. Wrong part arrived 12/30 so I then asked once again for a loaner and was told didn't have one. I explained that if my car wasn't ready by 1/2 I needed a loaner or my car and April stated I gtd you will have your car before the 5th of Jan but I can't gtd you a loner. Mind you I let her know I start my new job on the 5th. Jan 2nd came around and I called April amd left a voice-mail. Waited a few hours for a return call amd nothing. My husband and I went in and spoke to Matt who is the manager and explained my situation and finally walked out with a loaner. Car was finally ready for pick up on 1/6/2026. Customer service by April was not the best. She never offered a loaner and I was not going to pay for a rental. Please do better Chevy. We will not be returning especially after spending over 2K.
1/8/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
VENTURA, CA
Miguel R|2023 Chevrolet Traverse
Confirmed Service Customer
1/9/2026
Good
1/10/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
OXNARD, CA
Christopher P|2017 Chevrolet Trax
Confirmed Service Customer
1/14/2026
Gilbert was great, thank you
1/16/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAMARILLO, CA
Tyler F|2026 Chevrolet Traverse
Confirmed Sales Customer
1/14/2026
Great
DANIEL WILLIAMS
1/16/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SANTA PAULA, CA
Kenneth K|2025 Chevrolet Tahoe
Confirmed Sales Customer
1/14/2026
We drove 2.5 hours to likely purchase a new Z71 that was falsely advertised (with a discount) but not ever available for sale. We compromized and purchased another Tahoe (that also was poorly advertized with the wrong mileage). Why does it still take HOURS to process a vehicle sale?
RYAN RIVERA
1/16/2026
Our team has acknowledged this review.
TEMPLETON, CA
David C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/15/2026
I came in for a oil change and tire rotation. Rose was incredible and the service was completed in a timely manner.
1/16/2026
Thank you for the kind words about Rose! We’re thrilled your oil change and tire rotation were handled efficiently and professionally. We appreciate your visit and hope to see you again soon.
VENTURA, CA
Paul K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/15/2026
Danial the sales representative was very helpful and courteous Throughout the buying process. I highly recommend him.
DANIEL WILLIAMS
1/16/2026
Thank you for the encouraging review! We’re glad Danial was helpful and courteous throughout your buying experience. Your recommendation means a lot, and we look forward to serving you again.
CARPINTERIA, CA
Corinne G|2026 Chevrolet Traverse
Confirmed Sales Customer
1/16/2026
We are very pleased to have had a second opportunity to work with Asael Mendez!! He always displays a positive attitude during our meetings. His consistent follow-up and unwavering support made the purchase process of our vehicles so smooth. His efforts of going above and beyond have not gone unnoticed as we highly have recommended him as a contact person at your dealership. dealership always a pleasure
ASAEL MENDEZ
1/17/2026
Thank you for the wonderful and heartfelt feedback about working with Asael. We’re happy his positive attitude, follow-up, and dedication made your purchase smooth and enjoyable. We truly appreciate the recommendation and look forward to your next visit.
VENTURA, CA
Xochitl G|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/19/2026
My advisor Alice was very helpful and efficient. Everything was quick.
1/20/2026
Hi, we're happy you found our staff to be very helpful and efficient during your experience here at Paradise Chevrolet! We hope to be of service to you again in the future. Take care!
THOUSAND OAKS, CA
O'Brian F|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
1/9/2026
All of the staff were super friendly and knowledgeable. Helped me through the hole process simple and smooth.
OBRIAN FLORES
1/10/2026
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
CAMARILLO, CA
Annemarie H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/14/2026
Another great experience! If you wanna buy a truck, go talk to Scott Junior!
SCOTT LUTTENBERGER
1/16/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
THOUSAND OAKS, CA
Marcelo G|2026 Chevrolet Traverse
Confirmed Sales Customer
1/14/2026
Excelente 👌
OBRIAN FLORES
1/16/2026
Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.
OXNARD, CA
George J|2024 Chevrolet Trax
Confirmed Service Customer
1/18/2026
Very professional
1/20/2026
We're glad everything was completed professionally and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
OXNARD, CA