533 Reviews Found
Confirmed Sales Customer
Excellent. Daniel Williams helped out and was professional.
Richard L.
VENTURA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Had appointment and service was prompt. Service rep gave me a hard sell to buy a new car rather than keep fixing my old one.
Lawrence M.
OJAI
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Well always the same. Employees so nice and helpful. Always good service. My truck feels like new after work was done. Truck was washed and nice and clean. Dont think Ive ever had a bad experience. Carlos our service guy always helps
Linda T.
PORT HUENEME
Business Response
Hi, thank you so much for your high rating. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
This visit was a pleasure as always, all the staff in the service department is always very helpful and willing to answer any questions I may have in regards to the repair. My service contact Carlos is alway keeping me informed during the repairs and keeps his word when the vehicle is promise.
Manuel R.
OXNARD
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!
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Confirmed Sales Customer
I had a really bad experience with this dealership in particularly the finance manager. I was told I only had less than 24 hours to bring my option plan check to him when my finance company tried to reach out to him he would screen the calls and not answer, I also called him all day left messages and no callback. I talked to my sales person. He also would not give him the phone overall I felt like I was lied to, and they were trying to force me to stick with their finance company I had to leave work And drive three hours to make it there before seven because that was the time that he said he was going to submit the dealers finance company contract.
Emerson M.
LANCASTER
Business Response
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (805) 642-0111 so we can understand your situation better in order to try and turn your experience around. Thank you, Paradise Chevrolet
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Confirmed Sales Customer
My salesperson, Loann was amazing. There was no pressure to purchase my vehicle. Loann made me feel like we have known each other for a long time. She took great care of us. I would not hesitate to refer all of my friends to her, and Paradise Chevrolet
Ruben T.
MOORPARK
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
The sales person Adam was amazing, he was very helpful and was spot on all my questions.
Dirk S.
CAMARILLO
Business Response
We're glad to hear you found our staff helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Rose , one of the service mgrs assisted me with my 2023 Corvette. All good with the car,brakes are not squeaking , thank you Rose.
Michael R.
OXNARD
Business Response
Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hello, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hi, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Humberto was very helpful and gave great customer service.
Arturo R.
OXNARD
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
The salesman gentleman was very nice, friendly, and understanding of the type of vehicle I was looking for. This is the second Chevy vehicle I have purchased in my lifetime. Back in 2007, I purchased a Chevy Cobalt at Paradise Chevrolet. Sixteen years later I made the decision it was time for an upgrade. I decided to go back to Paradise Chevrolet because I have always felt this is the place where I feel comfortable doing business with individuals who are going to listen and pay attention to customer needs. Thank you Chevrolet for being a family.
Hugo A.
OXNARD
Business Response
Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!
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Confirmed Sales Customer
Staff was supper helpful with helping me find the vehicle I was looking for.
Alexander C.
SANTA MARIA
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Came in because my suburban had issues with low oil, stereo not working, smelling of exhaust in the vehicle. Also i asked for a service as well. When I got the vehicle back the oil precentage was not reset, the filter was not reset, a tool was left in the car and the tires were not rotated.
Cole B.
MOORPARK
Business Response
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (805) 642-0111 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Business Response
Robert Young, thanks again for taking the time to leave us this information about your recent visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Rose Kerwin is my service advisor and she is always so helpful, knowledgeable, and professional. I had an issue with my thermostat and the team at Paradise took care of it the same day I brought my car in. Great job!
Brian S.
THOUSAND OAKS
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!
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Confirmed Service Customer
First off Carlos was great. I brought my truck in for an oil change, tire rotation, and windshield wipers. When I picked it up the tires clearly were not rotated. My invoice did indicate that they were. It’s very frustrating to bring your vehicle in for a service, being told the service was completed and it clearly wasn’t. This isn’t my first bad experience with this service department either.
Tyler B.
VENTURA
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (805) 642-0111 so we can work towards a resolution. We look forward to hearing from you.
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Confirmed Service Customer
I had a 1:00 appt.for an oil change. I did not get out untill 4:00. It seems they know how to make the appt. but don't know how to keep it. An oil change should take 45 min. to maybe an hour.
Larry N.
VENTURA
Business Response
Your feedback and your business are highly valued. We take customer satisfaction very seriously and we'll be reviewing your feedback closely with our team. Feel free to contact us if you want to discuss your experience in further detail. Thank you.
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Confirmed Service Customer
Didn't feel welcome. The service advisor want confident and looked very disinterested in helping out. He did not communicate or close the loop with a query I had about maintenance.
Saru B.
OXNARD
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. If you'd be willing to provide more feedback, please reach out to us at (805) 642-0111 so we can assist you further.
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Confirmed Service Customer
Brought my new 2023 Silverado LTZ Z71 4X4 in for a technology issue. Software upgrades were installed. Upon the truck being ready, I received a call from Rose Kerwien-Siela that the driver's door was damaged while in your dealership's custody. UNSATISFACTORY!! Rose did tell me the dealership would pay to repair the damage, now I lose my truck for at least 3 days for unexpected repairs. I wanted to thank Rose for telling me upfront and offering to fix the truck, she was great!!
Jr F.
CAMARILLO
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.