532 Reviews Found
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Sales Customer
It was a great experience working with such great people. The only thing I think we should have gotten a better interest rate. 9 percent was not good. I see other dealers such as toyota offering 3.9 per cent for 3 years, which is what I wanted.
Jacqueline S.
VENTURA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Paradise Chevrolet. Hi, thanks for taking the time to leave a review.
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Paradise Chevrolet. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
The oil change service work was fine, but I was told that it was a slow morning and it should only take an hour so I waited in the lobby. Two hours later I asked the service advisor about the status and they forgot to tell me that it was done. They did offer me a discount on service though, so I’m grateful that they acknowledged the issue.
Thomas S.
CAMARILLO
Business Response
Thank you for sharing your feedback and for your business. Customer satisfaction is of the utmost importance to us, and we'll be reviewing your feedback carefully with our team. Should you want to talk more about your experience, please do not hesitate to contact us. Thank you.
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Confirmed Sales Customer
I was pleasantly surprised by how smoothly the process of purchasing my new Chevy Silverado went. Edward Cerda was exceptional in his approach, actively listening to my preferences and addressing my concerns to ensure that he provided the best possible customer service. His efforts, along with the team at Paradise, have reinstated my trust in the car-buying process. I believe that Edward is an excellent representative of Paradise and the Chevrolet brand.
Larry A.
SANTA ROSA VALLEY
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
This experience was much better than the past. I was acknowledged shortly after pulling in for service. I was told my advisor would be with me shortly. Smooth interactions with all. In the past, had to wait longer than expected to get the service advisor, assigned to me.
Robert W.
OXNARD
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Hi, thanks for taking the time to leave a review.
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Business Response
Hi, thank you so much for your high rating. We're looking forward to your next visit with us!
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Business Response
Hi there, thank you so much for your positive comments about Paradise Chevrolet! We hope you have a great day!
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Confirmed Service Customer
Rose Kerwien-Siela, my service advisor, was fantastic, professional, polite and thorough as always.
Brian S.
THOUSAND OAKS
Business Response
Hello, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Overall easy in and out. Well organized and on schedule
Gerald B.
OXNARD
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Sales Customer
Edward was AMAZING!!!!!! He got me in and out so quick and their experience was flawless I would give Edward 10 stars if not more.
April W.
SANTA PAULA
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
The staff is very professional, helpful, greet you and make you feel welcomed . They offer to let you test drive car your intetested in . I’ve always had positive experience buying from Paradise . Only dealership I will buy from and recommend friends to buy from Paradise
Gina P.
OJAI
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Competent and courteous as always with Rose leading the way
Stephen C.
VENTURA
Business Response
Hi there, your satisfaction is our top priority. All Star Customer Care reviews@allstarautomotive.com
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi there! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everything was on time and the Service Advisor kept me informed on the progress of my service.
Tracy M.
VENTURA
Business Response
Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Octavio from the service department was point. Octavio took charge of my vehicle issues and resolved the problem. Octavio updated me on status of my vehicle due to a part delay. Octavio got everything right. Great experience..
Robert Q.
OXNARD
Business Response
Hello, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
We had the best buying experience at Paradise. Loann was wonderful with finding us the perfect Vehicle and made the deal happen fast. She was so efficient with getting all of our necessary documents that when we arrived at the dealership all we had left to do was sign the paperwork.
Nathan P.
PHOENIX
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!