538 Reviews Found
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Humberto our salesman was very nice and honest and explained detail by detail the functions of the car. He made us feel very comfortable with our purchase. I definitely recommend him if you are planning on going to this dealership.
Rosa C.
OXNARD
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Confirmed Service Customer
I have had my trucks serviced at Paradise Chevrolet for many years. The staff and service has been outstanding!
Lee M.
OJAI
Business Response
Thank you for choosing us as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Loanne was very knowledgeable and helpful and friendly I feel she really worked with me to accommodate my needs, all of the staff was very helpful and friendly and professional!
Mark H.
OXNARD
Business Response
We're glad to hear you found our staff was very helpful, friendly and professional! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Sales Customer
Transaction went smoothly and Tony Solis was pleasant to deal with.
Janine M.
THOUSAND OAKS
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!
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Confirmed Service Customer
Routine lube & oil. In and out within a couple hours; no hitches.
Todd E.
VENTURA
Business Response
Hi, thanks for taking the time to leave us this information about your recent experience with us. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
This is the second time I’ve had to get an oil change since buying my car there and both times I’ve worked with Rose. She is so kind and knowledgeable about everything and stays on top of things that my car was ready to go earlier than expected. I appreciated having a nice place to wait, watch tv and enjoyed the free beverages as well. The BEST thing was seeing my car sparkling clean when I left. I had planned to go to the self car wash right afterwards so this was such a wonderful surprise!
Sheila P.
VENTURA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience and we are glad you found this to be the case during your visit. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Terrible customer service. I have to follow-up & inquire about status of service.
Roxana F.
VENTURA
Business Response
Hi there, I would like to get some more details about your experience with us. Please contact us at (805) 642-0111 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Confirmed Service Customer
I like that they came to you personally to explain any problems
Debora L.
VENTURA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Muy buena la atención del asesor de Chevrolet Todo claro, rápido
Bernardino M.
GOLETA
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
Carlos was very polite when asked for a service quote he even offered some discounts to help me out with the cost! That is great service!
Jhonatan V.
VENTURA
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Fast, easy and honest! My son brought a truck from Scott M. And said to me reach out to Scott and see what he can do for you. He was great.
Whately C.
THOUSAND OAKS
Business Response
Hello, we are glad we could help! Until the next time we meet, take care!
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Confirmed Service Customer
10/13/23 Received worst service ever from Paradise - Paid $867.00 and vehicle was not fixed and is not good like tech claims - They did not test drive it or they would have known just because no code came up there was still an issue - 2022 they sent me away saying it was fine after I had all kinds of maintenance service done as advised, to hopefully fix the problem only to be told there was no problem - and a year later i came back complaining about the same issue but now its worse. Also in 2022 I paid for a part and was never contacted that the part was in for my sunroof - when i brought my vehicle in this past week I asked about the part - first told they may not be able to fix it and then told Yes, I had ordered the part and paid for it - I mentioned they should fix it for free since it had been a year. The least they could have done was discounted the $50.00 charge -simple sunroof bracket a 2 screw fix I'm sure - when I picked up my car it had some white paste dried on the door handle and door - not washed - dirty seat and feet marks - Overall a very hopeless experience - I am out almost a grand and my car is Not any better than when I drove it in. I feel ripped off, unheard and dismissed once again being told there was No Code, and therefore good news - NO problem - the AGM $400.00 plus battery I was sold fixed the issue. Incorrect nothing was fixed. I drove down the street in tears. The 2nd diagnostic charge for the leak on my oil pan ( I am the one who said I was told there was a leak on the oil pan and I wanted to be sure and see how much to fix it, I was charged a Dianostic fee of $210.00 to tell me Yes, it is a leak on the oil pan and it would be over 1,000.00 to fix it - mostly labor cost (5 hours) - I declined those repairs - I was feeling ripped off and had lost all confidence in my dealership by this time. 😢 I am unsure what has happened at Paradise Service Dept - I have always rated them high but as of Now I won't take my vehicle back to them. I called first thing Friday morning after picking my car up Thurs evening - was asked if I wanted to bring it back on Monday or Tuesday - I chose the soonest Monday at 9:00 am and within a few minutes received confirmation of an 8:45 am appointment - Prime example of not being heard - I could not be there by 8:45 am. I canceled and tried what another mechanic I spoke to suggested only to realize it is clearly a transmission issue which the tech would not have missed had he drove the vehicle or wanted to find the problem for me.
Jean P.
VENTURA
Business Response
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (805) 642-0111 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Sales Customer
I have to say, I had a great experience with Paradise Chevrolet. It all started when I met Asiel, he is one of the sales personal. Him and I sat down to build my dream car. He was patient, understanding and up front with me during him imputing the order. Once we went over the package and placed the order he informed me it usually take 5 to 6 months. We placed the order at the end of July, the car was ready to be picked up by oct 11th, 2023. Only 2 1/2 mouths. The finance manager was nice, he went through the contract with a breeze. Once I signed the contract the Manager came up to me and congratulated me on my purchase. This is the 2nd vehicle I've purchased from Paradise. I bought the 2010 when they first came out. It took about 5 months for it to be built and delivered. I'm surprised that this car took less time to build since Chevy employees are on strike. I want to thank the Paradise team in building my dream car and delivering with great professionalism. I love my 2024 C8 stingray!
Bret B.
CAMARILLO
Business Response
Your feedback and your business are highly valued. We take customer satisfaction very seriously and we'll be reviewing your feedback closely with our team. Feel free to contact us if you want to discuss your experience in further detail. Thank you.
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Business Response
Hi there, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Paradise Chevrolet
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Confirmed Sales Customer
We worked with Dan. He was extremely helpful and knowledgeable. He went above and beyond to be sure we had everything we were looking for. I am not a fan of car shopping, but he made the process very easy. Highly recommend.
Corbee S.
MOORPARK
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Confirmed Service Customer
I was taken care of by Rose Kerwin, and she was very helpful, pleasant, knowledgeable, and courteous.
Jose S.
COVINGTON
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Carlos is absolutely amazing and always so helpful whenever I need to bring my car in for service.
Sandra S.
VENTURA
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
It was excellent. Worked with Scott Sr. Everything went as he said it would. No surprises. I have already recommend him to friends who are looking to purchase a corvette. He is as honest as the day is long and has the patience of a saint. He is a credit to Paradise and is my go to sales person from now on.
Michael K.
OXNARD
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!