533 Reviews Found
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Hi, thanks for taking the time to leave a review.
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Confirmed Sales Customer
Got me in my new leased chevy Bolt EV in reasonable tine
Jon D.
OJAI
Business Response
Hello, we are glad we could help! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everything went well. Good communication from account manager and work got done. Only issue was having to wait approx 20 minutes for my car to be brought around. Apology was made, without me complaining about it, so it’s all good, but I though you should know.
Brandon S.
OAK VIEW
Business Response
Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you.
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Always and easy in and out experiences. Will come here for services before driving to a GMC dealership. Octavio is always a pleasure to work with.
Katie B.
VENTURA
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Servive Agent Eddie was helpful and got a loaner quick and easy.
Fred B.
CALIFORNIA CITY
Business Response
We're glad to hear you found our staff helpful and it is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Service Customer
The service writer Octivio did a great job and took care of my needs.
Bruce H.
OXNARD
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Service Customer
Good repair of my 2017 Volt. Octavio is an excellent service advisor. He pays attention to details and is knowledgeable regarding my Volt.
Richard S.
PORT HUENEME
Business Response
Hi, we are so pleased you enjoyed your visit to Paradise Chevrolet! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
The dealership is well organized and has very good communication with its customers. They are efficient in repairing my Volts.
Richard S.
PORT HUENEME
Business Response
Thank you for choosing Paradise Chevrolet as your first choice for all your automotive needs! We hope to see you soon!
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Confirmed Service Customer
Excellent service. Rose was very knowledgeable and professional.
James B.
OXNARD
Business Response
We're glad to hear you found our staff was very knowledgeable and professional! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Your service rep, Carlos Guzman, did an excellent job with the service given to my vehicle. Thank you Carlos.
Juan A.
CAMARILLO
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Daniel was a great salesman. He didn’t pressure me into the sale and had the paperwork lined up when I got to the dealership. I spent very little time processing paperwork.
Thomas S.
CAMARILLO
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Had patience with me since I deaf definitely bring it again to your service
Jessica L.
OXNARD
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
No hard sales tactics. Good information based selling. Helpful and truthful about the real cost upfront. Nothing hidden until the end.
Susan K.
CAMARILLO
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I wasnt able to talk with my assigned service advisor after waiting 20 minutes past my appointment time. Finally requested help from someone else because I to leave. Was promised a car wash with my service which was not done despite me leaving my car overnight with plenty of working time. They also did not reset my oil life so my car is still constantly telling me I need a change. Small things but still frustrating when you are paying $100+ for an oil change.
Abigail P.
LOS ANGELES
Business Response
Open lines of communication with our customers are critical in improving our customer service, and we would like to learn more about your experience. Please contact our team at your earliest convenience so that we can work together to come to an understanding. We look forward to hearing from you.
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Confirmed Service Customer
Yesterday's experience was the first time i think i can give a 10 score for the service i was provided and ease of business with Paradise. I have used the service department many times and have completed many surveys. in the passed all were scored below a 3 out of 10. I still can not score a 10 that i would recommend Paradise, just based on the majority of experiences have been bad. But this trip was great. Carlos took good care of me and had great service.
Floyd G.
VENTURA
Business Response
Hello, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Rose is the BEST!!! I always feel my vehicles will get the best, more professional care from your dealership. Thank you, Gary Raymond
Gary R.
THOUSAND OAKS
Business Response
Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Paradise Chevrolet
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Business Response
Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Salesperson Robert Lambert is excellent! He was super customer-friendly, knowledgeable, patient with our many questions about the car, helpful, courteous, and much more. If we decide to buy another car, we will definitely look for him.
Steven G.
OXNARD
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Paradise Chevrolet!
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Confirmed Service Customer
Rose is the best always makes bringing my Equinox in for service hassle free keeping me informed on what is needed
Roberta R.
VENTURA
Business Response
Hi, thank you for the high star rating! Until the next time we meet, take care!